Administrative Manager
2 weeks ago
**Job Title:** Clerical Supervisor
This is a high-impact role that supports the delivery of excellence in patient and referrer care. As a Clerical Supervisor, you will be responsible for managing two clerical teams based across different locations.
">**Key Responsibilities:**
">- ">
- Manage and supervise the customer service/clerical team, including rostering, supervision, and performance monitoring.">
- Work collaboratively with a multi-disciplinary team to ensure effective operation of booking systems, registration, and billing processes.">
- Be the point of escalation for the team in relation to customer service enquiries, feedback, or complaints from patients, doctors, and referrers.">
- Foster a culture of personal accountability across the team by taking responsibility for our patients, referrers, fellow team members, and our business.">
**About You:
">We are looking for an individual with experience in radiology (or a similar field) and management who has a strong understanding of customer service practices and organizational skills. You should have well-developed communication and interpersonal skills, be able to practice professionalism and manage confidentiality with patients and staff, and have a strong desire to gain experience in a leadership position.
">**Benefits:**
">Working with us offers a great team culture where you will be supported to participate in person and professional development programs, a competitive remuneration package with additional employee discounts, a uniform allowance provided for you to select your preferred uniform pieces, access to our Employee Assistance Program to enhance your health and well-being, and a range of employee benefits, such as paid parental leave and annual flu vaccinations.
">**Company Overview:
">We offer comprehensive diagnostic medical imaging services across Australia, utilizing advanced technology and subspecialty trained radiologists to ensure the highest standards of care.
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