Professional Services Consultant
6 days ago
About the Role:
Funraisin is a leading provider of fundraising software solutions for charities. We are seeking a Professional Services Consultant to join our team.
In this role, you will be responsible for delivering professional services to our charity clients, including building dynamic project implementations, providing timely and accurate support to client queries, and assisting with onboarding new clients to our platform.
You should have a strong understanding of fundraising principles and a keen eye for detail. Excellent communication skills and the ability to work effectively with clients and stakeholders are essential for this role.
In addition to your technical skills, you should be able to effectively communicate with clients via multiple channels, such as email, phone, and support ticketing software. You will also need to be proactive in updating team members on the status of your workload and confident in knowing when to escalate an issue.
If you have a passion for fundraising and are looking for a challenging role that will allow you to grow and develop your skills, then we would love to hear from you.
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