Customer Service Consultant with Beauty Expertise

3 days ago


North Geelong, Victoria, Australia The Body Shop Full time

About the Role

We're looking for a Customer Service Consultant to join our team at The Body Shop, where you'll play a key role in delivering exceptional customer service and showcasing our products. This is an exciting opportunity to work with a passionate team and make a real difference in people's lives.

Key Responsibilities

  • To support the store management team in driving sales and profit within the store through the delivery of outstanding customer service on the shop floor at all times.
  • To demonstrate and uphold the values and vision of The Body Shop whilst ensuring adherence to company procedures & policies.

Working with Our Customers

You will be working with customers every day, getting to know their needs and recommending fantastic products that make them feel great. You'll have access to over 2,000 exciting products designed to suit every customer's preference, and you'll take the time to learn about each product's origins and benefits.

The Perfect Candidate

  1. Strong interpersonal skills to build rapport with customers - customer service experience is ideal.
  2. Ability to communicate and listen effectively.
  3. A genuine passion for beauty and the retail industry.
  4. Open availability for evening, weekend, and holiday shifts.

Becoming Part of Our Team

Candidates should possess strong communication skills, be passionate about beauty, and enjoy working in a fast-paced environment. In return, we offer competitive salaries and opportunities for career growth. Our estimated salary for this position is £23,500 per annum, based on national averages and location factors. If you're enthusiastic about joining a dynamic team and making a positive impact, we'd love to hear from you.



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