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Service Advisor
2 months ago
We are seeking an experienced Service Advisor to join our client's major-franchised operations in a thriving dealership.
The ideal candidate will have a proven track record in providing exceptional customer service and have a strong understanding of automotive repair and maintenance.
Key Responsibilities- Provide accurate and timely estimates to customers
- Communicate effectively with customers and technicians to ensure seamless service delivery
- Manage and maintain accurate records of customer interactions and service history
- Develop and maintain strong relationships with customers to drive repeat business and referrals
- Stay up-to-date with industry developments and best practices to provide expert advice to customers
- Minimum of 12 months experience as a Service Advisor in a similar dealership environment
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work effectively in a fast-paced environment
- Computer literacy and proficiency in dealership management systems
Our client offers a competitive remuneration package, including a retainer and incentive scheme, to successful candidates.
As a valued member of the team, you will have opportunities for professional growth and development, as well as a chance to work with a well-regarded dealer group.