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Service Advisor

2 months ago


Rockhampton, Queensland, Australia AUTOrecruit Full time
About the Role

We are seeking an experienced Service Advisor to join our client's major-franchised operations in a thriving dealership.

The ideal candidate will have a proven track record in providing exceptional customer service and have a strong understanding of automotive repair and maintenance.

Key Responsibilities
  • Provide accurate and timely estimates to customers
  • Communicate effectively with customers and technicians to ensure seamless service delivery
  • Manage and maintain accurate records of customer interactions and service history
  • Develop and maintain strong relationships with customers to drive repeat business and referrals
  • Stay up-to-date with industry developments and best practices to provide expert advice to customers
Requirements
  • Minimum of 12 months experience as a Service Advisor in a similar dealership environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work effectively in a fast-paced environment
  • Computer literacy and proficiency in dealership management systems
What We Offer

Our client offers a competitive remuneration package, including a retainer and incentive scheme, to successful candidates.

As a valued member of the team, you will have opportunities for professional growth and development, as well as a chance to work with a well-regarded dealer group.