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Retail Sales Associate

2 months ago

Sydney, New South Wales, Australia Palermo Perfumes Full time

Job Title: Retail Assistant / Customer Service (Casual)

Location: Sydney, NSW

Overview: Palermo Perfumes is seeking a skilled Retail Sales Associate to join our team in Sydney's West and Inner regions. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and promoting our perfume products to customers.

Responsibilities:

  • Greet and Assist Customers: Greet customers in a friendly and professional manner, and assist them with their queries and purchases.
  • Product Knowledge: Utilize your knowledge of perfume products to recommend and sell them to customers based on their preferences.
  • Transaction Processing: Process transactions accurately using POS systems, including handling cash and card payments.
  • Stock Management: Conduct stock checks and maintain inventory accuracy to ensure that merchandise is always available for customers.
  • Store Presentation: Ensure that merchandise is displayed attractively and shelves are adequately stocked to create a welcoming store environment.
  • Customer Service: Handle customer inquiries, complaints, and returns efficiently and courteously, and provide solutions to customer problems.
  • Team Collaboration: Collaborate with team members to achieve sales targets and store objectives.

Requirements:

  • Previous Retail Experience: Previous retail experience, especially in perfume sales, is highly preferred.
  • Communication Skills: Excellent communication and interpersonal skills are essential for this role.
  • Attention to Detail: Strong attention to detail and ability to multitask in a fast-paced environment are required.
  • Availability: Availability to work flexible hours, including evenings, weekends, and public holidays is necessary.
  • Physical Demands: Ability to lift and carry moderate to heavy items and perform stock checks as needed.
  • Technical Skills: Knowledge of POS systems and basic computer proficiency are required.
  • Education: High school diploma or equivalent is required.

Benefits:

  • Competitive Pay: Competitive hourly rate with overtime and penalty rates.
  • Employee Discounts: Employee discounts on store merchandise.
  • Career Advancement: Opportunities for career advancement and development.
  • Supportive Team Environment: Supportive team environment and ongoing training.