Cyber Business Analyst
5 days ago
The Cyber Business Analyst is a critical role within our SOC team, serving as a liaison between Sales and Operations to ensure precise service delivery for our clients. This role focuses on developing Service Delivery Schedules that translate proposals into actionable documents, defining all services, KPIs, and deliverables specific to SOC engagements.
Key Responsibilities:- Collaborate with Sales and Operations to craft Service Delivery Schedules for SOC clients, converting proposals into structured documents that clarify scope, KPIs, timelines, and deliverables.
- Produce "as built" documentation to capture completed services for SOC clients, ensuring clarity in what has been delivered and fulfilling reporting requirements.
- Assess SOC proposals for feasibility and alignment with delivery capabilities, ensuring a seamless handover from Sales to Operations.
- Serve as the business-focused advisor within the Technical Customer Success team, providing insights specific to SOC client requirements and ensuring documentation accuracy.
- Support SOC client onboarding by clearly outlining expected service outcomes and deliverables, promoting client confidence and satisfaction.
- Solid understanding of SOC environments and cybersecurity principles to assess, document, and communicate SOC-specific services.
- Experience in creating structured documentation, particularly around service agreements and SOC-specific delivery requirements.
- Familiarity with SOC performance metrics and KPIs, as well as reporting standards.
- Be part of a dynamic, growth-oriented culture that values professional development.
- Hybrid work arrangements with some in-office presence expected if based in Victoria.
- Competitive salary package up to $80,000, with ample room for career growth.
At Triskele Labs, we offer a boutique, client-focused environment where your work directly impacts our SOC clients' security and success. Our team is driven by a commitment to delivering exceptional outcomes. If you're ready to support SOC clients in achieving robust cybersecurity outcomes, Triskele Labs is the place to advance your career.
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Cyber Security Business Analyst
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Cyber Security Business Analyst
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Cyber Security Analyst
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Cyber Business Analyst
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Melbourne, Victoria, Australia Triskele Labs Full timeThe Cyber Business Analyst role at Triskele Labs is a key position that ensures the delivery of high-quality services to our SOC clients. As a liaison between Sales and Operations, you will be responsible for developing Service Delivery Schedules that translate proposals into actionable documents. This will include defining services, KPIs, and deliverables...
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