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Senior Retail Team Leader
3 weeks ago
This senior management role focuses on leading a high-performing team to achieve business objectives.
The Assistant Store Manager will work closely with the Store Manager to build and drive their team, ensuring delivery of key performance indicators.
Key Responsibilities:- Embody a customer-centric culture by providing an exceptional employee experience.
- Drive store teams to meet sales, people, audit & compliance, visual merchandising, wages, safety targets.
- Contribute to all aspects of store operations; managing and leading the store team, ensuring stores are open and ready for trade, reducing stock shrinkage and optimising sales.
- Collaborate with the Store Manager to manage wages and achieve operational efficiency.
- Analyse and interpret sales conversion and customer engagement metrics.
- Demonstrate effective leadership, providing required feedback, support, and training to store team members.
- Support the Store Manager in recruiting and retaining top talent.
- Proven experience in a customer-service based management role; retail or hospitality backgrounds highly regarded.
- Demonstrated ability to drive sales and operations to meet targets and metrics.
- Excellent communication and team management skills.
- Positive attitude towards store operations.
