Claims Administrator

2 days ago


North Melbourne, Victoria, Australia Visy Full time
About Visy

Visy is a leading packaging, recycling and manufacturing company with over 75 years of experience. We have grown to become one of Australia's largest private companies, employing over 7,000 people and operating in over 150 locations globally.

Our Commitment to Sustainability

We believe that materials are not truly recycled until they've been transformed into new products. To achieve this, we collect and sort recyclable materials from households and businesses, and locally remanufacture them back into sustainable packaging.

The Role

This Claims Administrator role is a key position within our organization, responsible for assisting the National Claim Administrator in completing Workers' Compensation and Personal Injury Insurance claims administration for all states.

The successful candidate will be based in Coolaroo, with a hybrid working model that allows for flexibility and work-life balance.

Responsibilities
  • Responding to queries from employees and providers regarding workers compensation claims processes
  • Lodging claims (both workers compensation and income protection) and maintaining data accuracy between WMS and LGX systems
  • Liaising with Visy's compensation agent and assisting with workers compensation entitlements
  • Ensuring maintenance of accurate workers compensation records to meet legislative compliance
  • Driving productivity targets measured by KPIs
Requirements
  • 2-3 years administration experience, preferably in a Workcover admin role
  • Excellent organizational skills and attention to detail
  • Excellent communication and customer service skills
  • Strong computer skills in Microsoft programs and willingness to learn Visy's systems
  • Proactive and positive attitude with ability to multitask and prioritize effectively
  • Hybrid role following completion of onsite training
Benefits
  • Sustainability: Contribute to initiatives making a difference
  • Supportive Environment: Be part of a team valuing safety, respect, and collaboration
  • Career Growth: Opportunities for further training and advancement within the company
Estimated Salary Range:

AU$60,000 - AU$80,000 per annum



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