Automotive Vehicle Components Coordinator

1 week ago

Melbourne, Victoria, Australia beBeeParts Full time $60,000 - $70,000

We are seeking a highly skilled and motivated Parts Interpreter to join our team. As a Parts Interpreter, you will play a critical role in delivering exceptional customer service to internal departments and customers both over the counter and on the phone.

About The Role
  • Assist the parts department in serving workshop, retail, and trade customers by supplying them with necessary components and managing orders efficiently.
  • Supply workshop technicians with accurate information about available parts and ensure timely delivery.
  • Process payments for ordered parts, maintain organized records, and resolve any payment-related issues.
  • Address customer inquiries over the phone and in person in a professional and courteous manner.
  • Verify accuracy of incoming parts deliveries and inspect them for any defects or discrepancies.
  • Build and maintain positive working relationships with suppliers to guarantee consistent delivery of quality parts.
About You
  • You should have experience in a dealership parts environment or relevant experience from a parts retailer.
  • If you possess transferable skills that align with the requirements, we encourage you to apply.
  • A familiarity with Tune is beneficial but not essential for this role.
  • You must be committed to providing top-notch customer service.
  • You should be organized, able to multitask effectively, and demonstrate a professional work ethic.
  • A strong technical understanding of motor vehicles is crucial to accurately identify required items and make informed decisions.
  • You should possess excellent telephone manner and communication skills.
  • You must hold a valid driver's license.

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