Beverage Experience Leader

1 week ago


Preston, Victoria, Australia Accor Full time

As a leading hospitality network in Australia, Accor offers diverse opportunities for professionals to excel in the industry. The position of Food & Beverage Team Leader at Novotel Melbourne Preston presents a unique chance to grow and learn alongside dedicated colleagues.

About Novotel Melbourne Preston

Nestled in the vibrant inner north, 20 minutes from Melbourne Airport and CBD, our hotel boasts a newly refurbished lobby, restaurant, bar, and cafe, along with one of the largest conference and events facilities in the Melbourne portfolio. This prime location provides easy access to public transportation, making it an ideal spot for guests and team members alike.

About the Role

We are seeking a skilled and experienced Food & Beverage Team Leader to lead their shift in creating unforgettable dining experiences for our guests. As a key member of our team, you will support Food and Beverage attendants in delivering exceptional service, ensuring seamless daily operations in our outlets, and maintaining high standards of food quality and visual appeal.

Duties and Responsibilities
  1. Assist in mentoring and training the Food & Beverage team to ensure they meet Accor's standards.
  2. Supervise and delegate duties to ensure efficient and professional food and beverage service is provided to all guests.
  3. Liaise with the kitchen to maintain the highest standard of food quality and presentation.
  4. Ensure that hotel and brand standards are consistently met.
  5. Encourage the team to upsell and engage with guests to enhance their overall experience.
Requirements
  • A service-focused personality with a passion for food and beverage.
  • Previous experience in leading a small team is advantageous.
  • Strong interpersonal and problem-solving skills, with the ability to lead by example.
  • Barista coffee-making and bartending experience will be highly regarded.
  • RSA certification is essential.
Benefits and Perks
  • Free on-site car parking while on duty.
  • Access to confidential Employee Assistance Program.
  • An inclusive and diverse work environment.
  • Reward and recognition celebrations and activities.
  • Discounted rates to a nearby fully equipped gym.
  • Ongoing training and career development opportunities.
  • Work alongside experienced professionals.
  • Global discounts on hotel accommodation & food and beverage, including special rates with partner brands like Europcar.


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