Retail Store Director
3 days ago
We are seeking a highly skilled and experienced Retail Store Director to lead our store in Adelaide's iconic Harbourtown Outlet. The successful candidate will be responsible for building and driving a customer-led culture, inspiring and mentoring a diverse team of fashion enthusiasts, and delivering excellent service standards.
Key Responsibilities- Bullet Build and drive a customer-led culture through leading by example and delivering excellent service standards
- Bullet Inspire and mentor a diverse team of fashion enthusiasts to reach set KPIs and sales targets - celebrate the wins and encourage the team to be proud of the contribution they have to the wider business strategy
- Bullet Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement (report to peers and senior management)
- Bullet Ensure store presentation is immaculate through visual merchandising
- Bullet Take a proactive approach in loss prevention management i.e. stock shrinkage
- Bullet Effectively manage the wage costs in store and roster for success
- Bullet Recruit, select and train like-minded team members
- Bullet Demonstrate a duty of care by ensuring that the work environment is safe, healthy and fit for work (adhere to state and national OH&S legislation)
- Bullet You have previous Store Management experience
- Bullet You are passionate about creating a memorable service experience for our customers
- Bullet You have experience in training, coaching and mentoring team members
- Bullet You have a proven record of driving and exceeding KPI's
- Bullet You have experience with stock control and visual merchandising
- Bullet You have experience effectively managing rosters and wage control
- Bullet You have excellent time management skills
- Bullet You are committed to continuous improvement and learning
- Bullet You are confident communicating with stakeholders at all levels
- Bullet Along with defined career progression opportunities, professional development, and the opportunity to be part of this industry leader:
- Bullet Generous discounts for you and your family
- Bullet Quarterly wardrobe allowance to encourage you to wear our brands to work
- Bullet Training and development - we want you to grow and get the most out of your role
- Bullet Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways
- Bullet Exclusive benefits platform - access to generous savings from leading retailers like Woolworths, Amazon and Myer
- Bullet Wellness Hub - Monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough
- Bullet Quarterly engagement surveys to tell us how it's going - If you have suggestions, we're all ears
- Bullet Free flu vaccines (keep the nasties away)
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