Retail Store Manager
2 weeks ago
Kathmandu is a leading global outdoor lifestyle brand that has been on a mission to improve the wellbeing of the world by getting more people outdoors. Born out of the passion for the outdoors in Aotearoa New Zealand over thirty years ago, we create sustainably made outdoor gear to help people experience nature's benefits.
Role OverviewWe're looking for an experienced Retail Store Manager to lead our Mandurah store and ensure its successful and efficient running. As a key member of our team, you will be responsible for building and driving a customer-led culture through sales, service, and compliance initiatives.
Key Responsibilities- Customer Service: Create an enjoyable experience for each and every customer by providing exceptional sales and service.
- Team Leadership: Inspire and lead a diverse team of outdoor enthusiasts to reach set KPIs and sales targets.
- Store Operations: Work closely with the Regional Manager to ensure the store is running effectively, including stock control, cash handling, security, and store presentation.
- Mentorship and Guidance: Represent the store and support the wider network in the development and execution of initiatives and processes, being involved in mentoring and guidance opportunities.
- Training and Development: Train, mentor, and coach Team Members to work towards goals and succession planning, with a focus on training and coaching to ensure succession planning opportunities within your store and wider KMD Brands network.
We're seeking a retail professional with previous management experience, a proven ability to lead, motivate, and build sales and service through exceptional store management. You should have exceptional problem-solving abilities, a proactive outlook, and sound knowledge of retail requirements. Additionally, you should have demonstrated experience working to targets and KPIs, fostering a high-performance culture, and a genuine passion for our products and what we stand for as a business.
Benefits- Competitive Salary: $80,000 - $100,000 per annum, depending on experience.
- Career Opportunities: Join a dynamic company with opportunities for growth and development across retail and office-based roles.
- BCorp Certification: Be part of a certified BCorp company committed to sustainability and social responsibility.
- Benefits Package: Enjoy great benefits including paid parental leave, bonus, and clothing allowance.
Submit your CV and cover letter to join our team at Kathmandu. Review of resumes will begin immediately, and we look forward to hearing from you.
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