Transform Your Career with Exceptional Customer Focus
2 weeks ago
We are seeking a skilled and customer-focused Banking Professional to join our team. As a key member of our branch, you will play a vital role in delivering exceptional banking experiences to our customers.
Key Responsibilities:
- Handle transactions and engage in everyday banking conversations with customers.
- Connect customers with suitable products and services, providing personalized financial advice and seamless service.
- Build long-term relationships by understanding customers' needs and goals.
- Take ownership of customer requests and follow up on agreed actions.
- Stay up-to-date with new banking products and services, their features, and benefits.
- Educate customers on new technologies and tools to enhance their banking experience.
- Ensure compliance with bank policies and procedures to maintain confidentiality and security.
Requirements:
- Experience in customer service, preferably with sales background.
- Confidence in building relationships and managing them for the long-term.
- Business or financial knowledge is an advantage in delivering exceptional results.
Banking Benefits:
A rewarding career with opportunities for growth and development, access to special banking offers, and participation in fun community projects as a paid volunteer.
Our generous parental leave policy ensures that you can balance your work and family responsibilities. We continue to pay your super contributions while you take time off to care for your new family.
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