Visionary DevOps Leader
5 days ago
About Us
We're a leading life insurer in Australia and New Zealand, with over 1 million customers and approximately A$30 billion in assets under management. We value diversity and foster an inclusive working environment, where everyone can thrive.
About the Job
This pivotal role will lead cross-functional teams and drive DevOps capabilities across key technology domains. The successful candidate will shape how we manage incidents, resolve root causes, and embed modern DevOps practices throughout the organisation.
You'll work across squads and domains to reduce operational noise, enhance platform reliability, and coach teams in DevOps ways of working. This is a hands-on leadership role that combines strategic product ownership, deep technical expertise, and strong organisational influence.
Key Responsibilities:
- Define and continuously evolve the DevOps product vision and roadmap, focusing on automation, observability, incident reduction, and platform resilience.
- Lead the uplift of incident and problem management maturity, identifying patterns and root causes to drive long-term solutions.
- Champion the adoption of AI for IT Operations (AIOps), leveraging AI/ML for predictive monitoring, anomaly detection, and automated remediation.
- Prioritise and manage the DevOps backlog, aligning initiatives with business goals and technical enablers.
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Requirements
The ideal candidate will have:
- Proven experience as a Product Owner or Technical Product Manager in DevOps, SRE, or platform engineering environments.
- A strong grasp of incident and problem management, ITIL practices, and their evolution in agile settings.
- Familiarity with AIOps tools and concepts such as predictive analytics, log aggregation, and intelligent alerting.
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