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Financial Crimes Analyst

2 weeks ago

Sydney, New South Wales, Australia OFX Full time

At OFX, our goal is to revolutionize the way businesses and individuals manage their finances globally. We're seeking a skilled Fraud Risk Analyst to join our team in a 12-month contract role with potential for extension or permanence. This opportunity will allow you to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

The successful candidate will be responsible for reviewing real-time fraud alerts within our fraud monitoring system, identifying suspicious activities, and escalating to the Financial Crimes team when necessary. You'll provide timely support to internal and external stakeholders, ensuring customer satisfaction and maintaining professional relationships.

To excel in this role, you'll need 2-3 years of experience in fraud alert management or cybercrime and scam investigations. Proven ability to conduct thorough investigations, make logical conclusions, and articulate findings clearly is essential. Experience with Salesforce, Confluence, and SAS platforms is advantageous, preferably within the financial sector.

You'll have the ability to prioritize tasks effectively, balancing business objectives and operational efficiency. Strong customer service skills, an inquisitive mindset, and passion for helping people are also required. Excellent stakeholder management, thinking quickly on your feet, and solving problems with a customer-first approach will serve you well in this position.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. Our benefits include primary and secondary carer parental leave, birthday leave, and a great work environment with flexibility and inclusivity at its core.

  • We foster a diverse, inclusive, and accessible workplace where we value, respect, and encourage our people to be their authentic selves.
  • We celebrate our differences and promote a culture of continuous learning, growth, and development.