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Benefits Realisation Specialist
2 months ago
The successful candidate will report directly to the Program Director – Change and Engagement and be responsible for delivering benefits realisation artefacts for the program.
Key Responsibilities:- Identify and document program and project benefits.
- Develop a benefits realisation plan, aligning with program and department strategies.
- Craft key messages for concise and compelling messaging to articulate program and project benefits.
- Measure and document baseline pre-program establishment.
- Capture and document key measurables associated with benefits, including process improvement and sentiment.
- Capture and document measurables for downstream benefits at project and program level.
- Analyse raw data and interpret into business intelligence.
- Develop content for various communications to the executive.
- Utilise visuals and infographics to make complex information more readable.
- Engage with stakeholders across multiple platforms to reach a broad audience.
- Establish program and project feedback mechanisms to capture realised benefits.
- 3-5 years' experience as a Business Analyst, Benefits project officer or similar in digital transformation programs.
- Experience in benefits documentation, preferably in a government role related to digital transformation or technology projects.
- Proficiency in using communication tools and software, including Microsoft Office Suite, content management systems, and social media platforms.
- Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
- A Bachelor's degree in ICT, Strategy, Business, or a related field would be highly regarded.
- Experience in preparing professional documentation would be preferable.