
Technical Cash Management Specialist
5 days ago
Expert Field Service Professional
At a global provider of cutting-edge cash technology solutions, we empower businesses worldwide to optimize cash handling, movement, and management through innovative technologies and process engineering services.
Our Commitment
We engage with each customer to address their unique challenges and goals, enhancing staff efficiency, reducing operating costs, and enabling a more rewarding customer experience.
Key Responsibilities
- Install, commission, and troubleshoot products and equipment;
- Perform preventative maintenance;
- Install approved software updates;
- Provide technical support in line with agreed service level agreements (SLAs);
- Train customers on the correct use of products and systems;
- Effectively debrief and report service calls as required;
- Complete administrative tasks promptly and accurately;
- Maintain a thorough working knowledge of products and systems;
- Participate in the on-call roster for after-hours and weekend support;
- Meet established deadlines;
- Demonstrate excellent communication and interpersonal skills;
- Show proven problem-solving and analytical skills;
- Display strong customer service orientation;
- Ability to handle high-pressure situations;
- Commercial awareness;
- Demonstrable technical aptitude.
What's On Offer
You'll join a collaborative workplace with experienced professionals and blue-chip customers. We offer a competitive remuneration package including performance-based bonuses, genuine development opportunities, a fully maintained company vehicle, and comprehensive benefits.
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