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Retail Security Specialist
2 weeks ago
Delivering security and compliance in a dynamic retail environment is a vital role within our organization. As a Loss Prevention Associate, you will be responsible for maintaining the integrity of our stores and ensuring that our customers have a safe and secure shopping experience.
Key Responsibilities:
- Deter theft and fraud by conducting high-profile activities and providing excellent customer service
- Ensure all physical security systems are operational and functioning correctly (CCTV, alarms, monitors, tethers, security tags, detachers, locks, safes, punch code locks, and keys)
- Manage customer access to tethered items and products in cabinets
- Manage alarm codes for the store
- Respond to EAS gate activations
- Respond to incidents and gather preliminary evidence (incident details, CCTV, property details, etc.)
- Refer serious incidents to the Loss Prevention Manager
- Identify and rectify any non-compliance with the merchandise protection guide
- Review EAS to CCTV reporting and notify the Loss Prevention Manager of known thefts
- Conduct random stock on hand checks to test inventory accuracy
- Conduct random bag checks on customers and associates
- Conduct random locker checks
- Conduct random delivery checks to test inventory accuracy
- Conduct Loss Prevention Awareness training
- Build strong working relationships with internal and external stakeholders
- Promote compliance with all policies and procedures
- Support stores with cash collection and change processes
- Work with Store Management to administer the UDA process
Requirements:
- A current Security Industry Employee Licence
- A current driver's license and access to a motor vehicle
- At least 3 years Loss Prevention experience
- Flexible with local travel and working hours
- Strong and effective conflict resolution skills
- Ability to influence others and build relationships
- Results-driven
What We Offer:
We strive to provide opportunities for growth, recognition, and a competitive salary and benefits package. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.
Contact Information:
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