Allied Health Service Manager Position in Melbourne

13 hours ago

Sunshine, Australia Royal Rehab LifeWorks Full time

About Royal Rehab LifeWorks

Royal Rehab LifeWorks is a leading provider of disability and rehabilitation services, dedicated to improving the overall wellbeing of individuals experiencing illness, injury or disability. Our organisation is built on a foundation of clinical excellence, personalised care and a commitment to innovation.

We are inspired by a passion for empowering our clients to achieve their goals and aspirations. Our team is united by a shared set of values, including honesty, respect, collaboration and innovative thinking.

Our approach is informed by world-leading best practice and guided by the needs, goals and aspirations of our customers. We are proud to be Great Place to Work Certified, reflecting our commitment to building an inclusive workplace culture that reflects the diversity of the communities we serve.

About the Role

We are seeking a highly motivated and energetic Allied Health Team Leader to join our LifeWorks service in Sunshine, Melbourne. In this role, you will have the opportunity to lead a dynamic, multidisciplinary team who are committed to delivering goal-centred care and enhancing the lives of our clients.

The successful candidate will have previous experience coaching or leading an allied health team and possess excellent leadership skills, with the ability to think creatively and adapt to change. They will also have a strong understanding of National Disability Insurance Scheme requirements and a proven ability to manage conflict.

Key Responsibilities

  • Ensure that allied health staff at LifeWorks Melbourne are delivering goal-centred clear customer plans and that progress is being recorded against their goals.
  • Assist the allied health general manager with allied health customer acquisition and retention by liaising with identified partners, networking with referral partners and assisting staff with local opportunities.
  • Understand and promote the range of services offered by Royal Rehab LifeWorks.
  • Monitor and coach employees to ensure they understand and achieve a high level of performance and efficiency.
  • Undertake professional development initiatives or performance management processes as required.
  • Ensure the effective deployment of employees and other resources to customers on a daily basis.
  • Assist with local recruitment and onboarding of new staff.
  • Maintain a suitable clinical load, in line with relevant discipline area to ensure recency of practice and knowledge.
  • Work within and support the LifeWorks Allied health leadership team to achieve growth goals and improve brand awareness.

Requirements and Qualifications

  • Allied Health qualification (Psychology, Social work, Counselling, Occupational Therapy or Speech Pathology).
  • Minimum 2 years - clinical experience.
  • Experience in delivering Person Centred Multidisciplinary Services.
  • Ability to analyse and act on employee and performance data.
  • Advanced organisational skills with high level attention to detail.
  • Excellent customer service skills.
  • High level problem solving and decision-making skills.
  • Advanced written and verbal communication skills.
  • Strong influencing and negotiating skills with a proven ability to manage conflict.
  • Knowledge of National Disability Insurance Scheme.
  • Working with children check (or willing to obtain one).
  • NDIS Worker Screen (or willing to obtain one).
  • Current driver's license.

What We Offer

  • Salary: $110,000 - $140,000 per annum, depending on experience.
  • Salary Packaging: Up to $18,550 salary packaging benefits.
  • Benefits: Fitness Passport & HCF Private Health Insurance discounts.
  • Extra Leave: 4 weeks annual leave + additional 5 days leave.
  • Career growth: Genuine career opportunities.
  • Work life balance: Flexible work arrangements.
  • Leadership: Supportive and experienced leadership team.
  • Culture: Friendly and close-knit team environment.

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