Customer Experience Manager

Job DescriptionWe are seeking a highly motivated and experienced Sales and Guest Experience Manager to join our team at Belgravia Leisure.Key Responsibilities: Meet monthly new member and program enrolment targets and associated KPIs, maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure, work with and support the Centre Manager...

About Ovolo NishiWe are a lifestyle brand with hotels and restaurants across Hong Kong, Australia, and Indonesia.Our mission is to share happiness by creating good vibrations that carry far and wide.At Ovolo, we want you to be yourself and empowered to speak from the heart.We are inspired by artistic modern luxury and sustainable design.The RoleAs our Guest...

About the RoleWe are seeking a highly skilled Sales and Guest Experience Manager to join our team at Belgravia Leisure. As the Sales and Guest Experience Manager, you will be responsible for leading a high-performing team to achieve outstanding health and participation outcomes for our community.Key ResponsibilitiesLead and develop a passionate and engaged...

Ovolo Nishi is a unique hospitality brand that embodies the spirit of innovation and creativity. Founded in 2010, our company has grown exponentially, both in size and confidence, while maintaining a strong passion for delivering exceptional customer experiences.We are dedicated to sharing happiness through our mission to create good vibrations that carry...

We are seeking a highly motivated and experienced Customer Experience Manager to lead our aquatic and leisure services team. As the Sales & Guest Experience Manager, you will be responsible for developing and executing plans to drive exceptional customer service and a culture of innovation.Key AccountabilitiesMeet monthly new member and program enrolment...

About the RoleAs a key member of our Front Office team, you will be responsible for delivering exceptional customer experiences and creating lasting impressions on our guests. Your primary focus will be on greeting guests warmly, checking them in and out efficiently, and making adjustments to their bookings as needed.About YouWe're looking for a highly...

A Rewarding Career in Health and FitnessAt David Lloyd Clubs, we're passionate about providing an exceptional member experience. As a Gym Host, you'll play a crucial role in delivering this goal.You'll be responsible for engaging with club members, gathering feedback, and promoting our product classes. You'll also manage programs for existing members and...

About the RoleWe are seeking a seasoned Customer Experience Lead to join our team at Belgravia Health & Leisure Group Pty Ltd. As a key member of our operations team, you will be responsible for leading a high-performing guest experience team in delivering exceptional customer service and promoting aquatic and leisure activities to the community.

Unlock Your Potential in the Fitness IndustryAre you a motivated and passionate individual looking to take your career to the next level? Do you have a genuine enthusiasm for fitness and a drive to succeed?As a Gym Host at David Lloyd Clubs, you will play a vital role in delivering an exceptional member experience. You will be responsible for creating a...

About the RoleAs a Guest Service Agent at Ovolo Group, you will be the first point of contact for our guests and play a crucial role in creating a lasting impression of our hotels and brand. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.Greet guests upon arrival and...

Deliver Exceptional Customer Service as a Guest Service Agent with Ovolo GroupWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Ovolo Nishi in Canberra. As a key representative of our brand, you will be responsible for providing exceptional service to our guests from the moment they arrive at our hotel.About the...

About UsDavid Lloyd Leisure is the largest health and fitness operator in Europe, driven by a passionate team with a will to win.

Ovolo Nishi is a leading lifestyle brand with hotels and restaurants across Hong Kong, Australia, and Indonesia. Our mission is to share happiness by creating good vibrations that carry far and wide. We're a company that values individuality and encourages our team members to be themselves.As a Guest Service Agent, you'll be the first point of contact for...

About Ovolo GroupOvolo Nishi is a pioneering lifestyle brand founded in 2010, boasting independently owned and operated hotels & restaurants across Hong Kong, Australia, and Indonesia. We've grown exponentially over the years, yet our commitment to delivering exceptional guest experiences remains unwavering.We're driven by a passion for creating memorable...

About Ovolo Group">Ovolo Group is an independently owned lifestyle brand with hotels and restaurants across Hong Kong, Australia, and Indonesia. We have grown exponentially over the years in size and confidence while maintaining a strong attitude towards our guests and our passion for what we stand for. Our Mission We aim to share happiness by creating good...

Ovolo Group is an independently owned and operated lifestyle brand with a passion for creating unforgettable experiences. With hotels and restaurants across Hong Kong, Australia, and Indonesia, we're known for our unique approach to hospitality.We're seeking a highly skilled Guest Service Experience Expert to join our team at Ovolo Nishi in Canberra's...

Main Responsibilities:Deliver exceptional guest experiences, ensuring a warm and welcoming atmosphere at Ovolo hotels.Effectively manage guest bookings, making adjustments as needed to ensure a seamless stay.Promote Ovolo's services and amenities to guests, highlighting the unique aspects of our brand.Provide personalized recommendations to guests,...

Job OpportunityWe are seeking a highly motivated and experienced Sales and Guest Experience Manager to join our team at Belgravia Leisure.The successful candidate will be responsible for leading a high-performing team to achieve exceptional customer service and sales targets.

Ovolo Group is a pioneering hospitality brand in Hong Kong, Australia, and Indonesia. We're on the lookout for an exceptional Food & Beverage Attendant to join our team at Monster Kitchen and Bar.As a Food & Beverage Attendant with Ovolo Group, you'll be part of a dynamic team that's passionate about delivering an unforgettable experience for our guests....

Be Part of a Vibrant Team at Ovolo GroupWe are seeking a highly skilled and charismatic Guest Service Agent to join our dynamic team at Ovolo Group. As a key member of our front-of-house team, you will be the first point of contact for our guests, providing an exceptional experience that sets us apart from the rest.About the RoleGreet guests warmly and make...