Performance Improvement Officer
5 days ago
Job Summary: We are looking for a skilled Team Leader to oversee a close-knit team of Customer Success professionals. This role involves driving team performance, improving customer experiences, and contributing to business growth.
Key Responsibilities:
- Leadership: Drive team performance through effective leadership, mentorship, and coaching
- Process Implementation: Implement processes to ensure seamless communication across platforms
- Strategy Development: Develop and execute strategies to improve customer satisfaction and loyalty
- Data Analysis: Conduct thorough analysis of customer data to inform business decisions
- Process Improvement: Identify areas for process improvement and implement changes
- Cross-Functional Collaboration: Collaborate with cross-functional teams to achieve shared goals
You will thrive in this role if you:
- Have extensive experience in finance, payments, or education sectors
- Possess strong leadership and team management skills
- Excel in communication and interpersonal interactions
- Can navigate complex regulatory environments
- Understand basic financial calculations and regulations
- Are skilled in conflict resolution and negotiation
This role provides:
- A collaborative work environment with opportunities for growth
- A flexible work arrangement with remote and in-office options
- Professional development opportunities and career advancement
-
Performance Improvement Officer
21 hours ago
Sydney, New South Wales, Australia Blue Mountains City Council Full timeJob OverviewWe are seeking an experienced Strategic Program Manager to join our team. In this role, you will work closely with the Office of the Chief Executive Officer (OCEO) Directorate to provide business development expertise and support.Your primary responsibility will be to lead and coordinate OCEO Directorate business planning, budgeting, and...
-
Performance Improvement Lead
3 hours ago
Sydney, New South Wales, Australia Partners In Performance International Pty Ltd Full timePartners In Performance is a global management consulting firm focused on human performance and strategic partnerships. As a Manager, you'll be part of a team that works alongside clients to drive business improvement and capital portfolio optimisation.Our ideal candidate has a passion for solving complex business problems and has experience in industry...
-
Performance Improvement Consultant
7 days ago
Sydney, New South Wales, Australia Lendlease Corporation Full timeWe are seeking a Performance Improvement Consultant to join our team at Lendlease Corporation. This role will support the Head of Technology Digital Performance and Governance, Chief Information and Digital Office in driving performance improvement initiatives across the organisation.Key responsibilities include:Developing and delivering high-quality...
-
Performance Improvement Specialist
4 hours ago
Sydney, New South Wales, Australia Ramsay Health Care Full timePerformance Improvement SpecialistRamsay Health Care is a global operator of private hospitals and primary care clinics, dedicated to delivering high-quality patient care and practising the 'People Caring for People' philosophy. The company has been committed to this approach since 1964.We pride ourselves on being dynamic, constructive, and collaborative,...
-
Ultimate Performance Trainer Position
2 days ago
Sydney, New South Wales, Australia Ultimate Performance Full timeWe are excited to announce an exciting opportunity for a Personal Trainer to join our dynamic team at Ultimate Performance. As a world-leading provider of personal training services, we offer a unique chance to be part of a revolutionary movement that is transforming lives and achieving incredible results.Our team is passionate about helping others achieve...
-
Performance Improvement Specialist
2 days ago
Sydney, New South Wales, Australia Alvarez & Marsal Deutschland GmbH Full timeAs a leading global professional services firm, Alvarez & Marsal provides advisory, business performance improvement and turnaround management services to clients worldwide.The Performance Improvement Practice offers end-to-end services throughout the investment life cycle, from transaction advisory and supply chain excellence to performance improvement,...
-
Operational Performance Improvement Specialist
23 hours ago
Sydney, New South Wales, Australia Ramsay Health Care Full timeAbout the OpportunityThis role presents a unique chance to make a meaningful impact within the healthcare sector. As a Performance Acceleration Senior Business Analyst, you will be part of a dynamic team dedicated to identifying and implementing practical, high-impact performance improvements.The Ramsay Way philosophy, 'People Caring for People', is at the...
-
Strategic Performance Improvement Lead
5 days ago
Sydney, New South Wales, Australia BHP Group Full timeAbout the RoleWe are seeking a Strategic Performance Improvement Lead to join our Group Operational Performance Team.As a key member of the team, you will deliver targeted analysis and observation to support benchmark performance through bottlenecks in our value chain.You will also integrate technical elements of equipment, systems, and processes to optimise...
-
Performance Improvement Specialist
4 days ago
Sydney, New South Wales, Australia Glencore International AG Full timeOAMC Co-ordinator Role at Glencore International AGWe strive to attract and retain top talent by offering a work environment that supports career growth and professional development.The OAMC Co-ordinator is responsible for assisting the Operator Awareness Monitoring Centre (OAMC) Supervisor in ensuring the smooth operation of the OAMC. Key responsibilities...
-
Data-Driven Performance Improvement Expert
2 days ago
Sydney, New South Wales, Australia Lendlease Full timeAs a Data-Driven Performance Improvement Expert, you will collaborate with the Head of Technology Digital Performance and Governance to drive digital performance excellence through data-driven insights and decision-making.Your key responsibilities will include:Establishing performance benchmarks and targets with stakeholders.Developing and maintaining a...
-
Business Improvement Officer
1 day ago
Sydney, New South Wales, Australia ResMed Full timeBenefits and CultureWe strive to create a diverse and inclusive culture, where employees feel valued and empowered. Join us in shaping innovative solutions and driving excellence in quality assurance. As a Business Improvement Officer, you will have opportunities to grow professionally, expand your skill set, and contribute to our mission of improving lives...
-
Performance Improvement Consultant
7 hours ago
Sydney, New South Wales, Australia Loan Market Group Full timeAbout the Opportunity:We are looking for a highly skilled Business Coach to join our team. As a Broker Business Coach, you will play a critical role in helping Loan Market brokers achieve growth, efficiency, and long-term business success.Key Deliverables:Develop and implement effective business growth strategies that meet the needs of our brokers.Deliver...
-
Performance Improvement Lead
5 days ago
Sydney, New South Wales, Australia Westpac Group Full timeAbout UsWestpac Group is a collaborative team of passionate people with a shared ambition to make a difference for our customers, communities, and each other. As a key contributor to our business performance academy, you will play a significant part in creating better futures together. Our purpose is to drive organisational effectiveness through performance...
-
Performance Improvement Consultant
5 days ago
Sydney, New South Wales, Australia Hokma Consulting and Technology Solutions Full timeAre you a detail-oriented and analytical individual looking for a challenging role? Do you have experience in business analysis and enjoy working with stakeholders to develop effective solutions?We are seeking a highly motivated and organized Business Analyst to join our team at Hokma Consulting and Technology Solutions. As a Business Analyst, you will play...
-
Operations Improvement Officer
7 days ago
Sydney, New South Wales, Australia Port Authority of New South Wales Full timeRail & Maritime Transport (Manufacturing, Transport & Logistics)Full timeBuild a better future. Where NSW meets the world.The world's always evolving and so are we. We're proud of our rich heritage and how far we've travelled to where we are today. That journey continues.To face the challenges of the future, we're building a team that brings together truly...
-
Performance Improvement Coach
1 day ago
Sydney, New South Wales, Australia Redkite Full timeAbout the Role:We're seeking a highly skilled Learning and Development Specialist to join our People and Culture team. As a key member of the team, you'll be responsible for developing and delivering learning experiences that enhance workforce capability within Redkite.Your Key Responsibilities:Designing and Delivering Training Programs for Team...
-
Continuous Improvement Officer
1 week ago
Sydney, New South Wales, Australia Uniting Full timeMonday, 10 March 2025Full-Time Permanent Role | Sydney CBD | Hybrid Working ModelDesign feedback systems that make a real difference for diverse communities. Join Uniting and help us continuously improve the lives of those we serve.At Uniting, we strive to create services that truly reflect the needs of our clients. As the Continuous Improvement Officer,...
-
Service Quality Improvement Officer
7 days ago
Sydney, New South Wales, Australia MedHealth Full time**Our Approach to Customer Service**We believe that delivering exceptional customer service is critical to our success. As a Service Quality Improvement Officer, you will play a key role in ensuring that our customers receive the highest level of service.Your responsibilities will include:Monitoring and reporting on customer satisfaction levels.Identifying...
-
Business Performance Improvement Director
5 days ago
Sydney, New South Wales, Australia Aon Hewitt Full timeWhy Join Us?Aon offers a dynamic and supportive work environment that allows you to grow your career and contribute to the success of a leading global organisation.Key ResponsibilitiesSupport the Managing Director and Leadership team to drive strategy and optimise performance.Understand the financial performance of the business and ensure key revenue, cost,...
-
Safety Performance Improvement Specialist
3 days ago
Sydney, New South Wales, Australia Delivering 4 Customers Full timeA dedicated Health and Safety Advisor is required to support the success of Delivering 4 Customers (D4C). As part of our dynamic team, you will play a crucial role in ensuring the health, safety, and wellbeing of all workers.Main ObjectivesThis position involves supporting D4C activities with the aim of preventing harm, exceeding compliance expectations, and...