Occupational Rehabilitation Specialist

2 weeks ago

Melbourne, Victoria, Australia WorkFocus Australia Full time
Job Title: Injury Management Specialist

At WorkFocus Australia, we are seeking an experienced Injury Management Specialist to join our team. As an Injury Management Specialist, you will play a vital role in the recovery and rehabilitation of workers from our largest customers.

Key Responsibilities:
  • Maintain quality across customers as per SLA requirements in regard to rates, costs, and durations.
  • Implement services as per Customer SLAs.
  • Coach team members to undertake work in accordance with customer requirements.
  • Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims.
  • Represent WorkFocus Australia at public forums and on various committees as required.
Requirements:
  • Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA).
  • Significant occupational rehabilitation industry experience.
  • Specialist knowledge and skillset with a solid reputation and profile within the industry.
  • Demonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolio.
  • Customer service orientation with experience managing customer service agreements.
  • Demonstrated ability to independently generate referrals and build a portfolio.
  • Strong communication and interpersonal skills with experience training, coaching, and developing others.
  • Willingness to travel (car and license essential).
What We Offer:
  • Truly flexible working, in the community, from home, and the office – you set your schedule.
  • Learn and be mentored from a multi-award-winning team.
  • Multiple career pathways and professional development opportunities – 90% of our leadership team have been promoted from within.
  • Generous financial incentives program to reward you for your impact.
  • Purchase additional annual leave.
  • Paid parental leave.
  • Additional employer benefits package including salary sacrificing, fitness passport, novated leasing, Star Finder referral program, and so much more.

At WorkFocus Australia, we get people well and working. Since 1989, we have impacted the lives of over 100,000 Australians by providing a range of services to prevent and minimize the social, physical, psychological, and financial consequences of injury and illness. Our team of allied health professionals champion the health benefits of good work, supporting and empowering people through the recovery process to return them to better health and life.

By joining WorkFocus Australia, you will also be joining the MedHealth Group, a family of industry-leading health, medical, and employment enterprises, which has been voted 2 years in a row as an Australia's Financial Times 'Best Place to Work' organisation, allowing you to build and take your career all over Australia.

We are an Equal Opportunity Employer, proudly welcoming people with disability, including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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