Customer Service Representative Opportunity
2 weeks ago
Customer Service Representative Opportunity
This role involves providing top-notch customer service to guests through face-to-face interactions, phone calls, and online communications.
- Manage reservations systems such as RMS or Newbook.
- Perform general office duties including banking, cleaning, and correspondence preparation.
About You:
- Administration experience preferably in a front office reception setting.
- Ability to manage time effectively learn quickly and adapt to changing work environments.
- Accuracy attention to detail and excellent communication skills are essential.
Key Requirements:
- Positive attitude willingness to learn and great teamwork skills.
- Flexible availability to work weekends peak holiday seasons and public holidays.
As a Customer Service Representative you will be the first point of contact for our guests ensuring they have an exceptional experience during their stay with us. You will also be responsible for managing reservations stock takes and invoicing among other tasks.
Our ideal candidate will possess excellent communication skills be proactive and have a positive attitude towards learning and growth. If you enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service then this may be the opportunity for you.
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