Digital Support and Capability Specialist

4 days ago

Sydney, New South Wales, Australia beBeeDigital Full time $70,000 - $97,000
Job Summary

The Digital Capability and Support Officer role requires an individual with exceptional technical skills to ensure seamless digital resource application in the online learning environment.

This position involves providing frontline support across the learning ecosystem, collaborating with academic staff to guarantee each online class space is up-to-date and ready on time.

Maintaining digital capability entails supporting technology used in course delivery and ensuring quality assurance for digital materials.

The successful candidate will work closely with the Team Leader Learning Ecosystems to achieve digitally rich learning experiences.

  • Apply accurate digital resources in the online learning environment
  • Maintain digital capability by supporting technology used in courses and providing quality assurance
  • Collaborate with academic staff to ensure timely updates of online class spaces
  • Develop professional development programs to enhance digital capability
Key Responsibilities

Some key responsibilities of this role include:

  • Providing frontline technical support to learners
  • Synthesizing and analyzing data to inform decision-making
  • Evaluating new technologies to integrate into existing systems
  • Fostering collaborative relationships with stakeholders
What We Offer

This role offers a range of benefits, including:

  • Professional development opportunities
  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Ongoing training and mentorship

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