Claim Management Specialist

6 hours ago


Brisbane, Queensland, Australia beBeeAnalyser Full time $70,000 - $90,000
Role Overview:

The Claim Management Specialist will be responsible for handling claims in a professional and efficient manner.

Key Responsibilities:
  • Conduct introduction calls with clients to discuss their claim, gathering all necessary information.
  • Analyse photo evidence of storm-related damages and strategise the claim management approach, ensuring the highest level of customer satisfaction.
  • Negotiate the extent of damage with insurance using licensed reporting, providing transparent and accurate communication.
  • Organise and ensure agreed settlement is issued to customers, maintaining excellent customer relationships.
Requirements:
  • Strong ethics and high integrity, committed to putting the customer first.
  • Minimum 3-5 years of claim handling experience, with a proven track record of success.
  • High attention to detail and analytical mind, with the ability to make decisions and think on your feet.
Preferred Qualifications:
  • Experience and/or qualifications in the construction or insurance industry, demonstrating expertise in related fields.


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