
Counselor for Mental Wellness
1 week ago
At our organization, we strive to support individuals in their return-to-work journey. Our ongoing growth has led to a large workforce, and we continue to foster a culture that invests in employee development.
The OpportunityYou will make a positive impact on someone's life daily as part of a diverse team based in Perth and Brisbane. You will feel great satisfaction knowing your talent and hard work have a purpose.
This role is crucial to the sustainability and growth of our organization through the Personal Injury Team. The role supports a high-performing team that works strategically under a Mental Health Claims Management Framework with employers and employees to reduce the impact of mental injury and claim costs.
Your Responsibilities- Support workers with mental injuries for the first 12 weeks and periodic points during the claim lifecycle.
- Engage early with stakeholders to identify barriers to recovery and return to work after lodging a mental injury claim.
- Collaborate with stakeholders to develop individualized strategies based on best practice solutions to expedite recovery and return to work.
- Support the Claims Operations Team in gathering information efficiently and effectively to accept reasonable treatment in line with the clinical framework.
- Drive continuous improvement and innovation by overseeing mental injury recovery and RTW outcome trends.
Maintain awareness of industry developments and respond effectively to changes.
About YouWe are seeking candidates with:
- Demonstrated experience in a similar or clinical role working in a fast-paced business environment.
- Tertiary studies in Allied Health (Psychology, Rehabilitation Counselling, Social Work, Occupational Therapist with Mental Health background).
- Excellent understanding of mental health injuries and experience working in workers compensation and/or personal injury industries.
- Strong complex case management capabilities focusing on return to work, mental health, and medically complex cases.
- Intermediate proficiency in Microsoft Office Suite.
- Qualifications in Mediation AND/OR Mental Health First Aid are considered advantageous.
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