
Retail Team Leader
1 day ago
We make a difference to people's lives every single day.
The role of the Store Manager involves shaping a team and your own career journey too. In this position, you will support the Retail Director and keep an eye on ensuring smooth daily operations through:
Main Responsibilities:- Team Leadership: Lead and motivate a high performing team through effective rostering, training, performance reviews, and recruitment of new team members.
- Store Management: Oversee daily operations, ensuring excellent customer service, retail standards, and efficient store flow.
- Business Performance: Manage budgets, monitor expenses, set targets, and use marketing tools to drive growth.
- Customer Service: Ensure exceptional customer experiences by coaching the team to deliver outstanding service.
- Compliance & Best Practices: Ensure adherence to industry standards and efficient stock and roster management.
Perks & Benefits:
- Become an expert in fashion and work with renowned brands.
- Two free pairs of glasses each year.
- Birthday leave and Volunteer leave.
- Exclusive access to our Perks App - discounts and shopping program with multiple retailers and grocers.
- You have previous experience leading a team in a retail or healthcare setting.
- Strong Communication & Interpersonal Skills: Excellent ability to build relationships with diverse groups.
- Customer Service Passion: A genuine passion for delivering exceptional customer service and aftercare.
- Team Player: Ability to work cohesively within a team and build rapport with customers.
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