Business Operations Coordinator

7 days ago


Melbourne, Victoria, Australia Marsh Pty Ltd Full time
Job Title: Business Operations Coordinator

About the Role:
We are seeking a highly organized and detail-oriented individual to join our team at Marsh Pty Ltd as a Business Operations Coordinator. This role will be based in Melbourne, Australia, and requires a minimum of three days per week in the office.

Key Responsibilities:
- Provide essential support to Client Facing Brokers, ensuring timely and accurate production of policies, renewals, and related documentation within the insurance broking lifecycle.
- Ensure timely and accurate production/processing of administration and documentation tasks, including policy documentation, quotation and placing slips, and renewal documents.
- Generate client documents such as schedules, certificates of cover, and proof of cover.
- Perform premium and adjustment calculations, claims histories, and report preparation.
- Manage and prioritize your workload to meet individual SLA, KPI, and quality targets while processing transactions and resolving escalated matters within SLA.

What We Offer:
- An estimated annual salary of $55,000 - $65,000 AUD, depending on experience.
- A comprehensive benefits package, including hybrid work arrangements that allow for flexibility and work-life balance.
- Opportunities for professional development and growth within the company.

About Us:
Mars Pty Ltd is a leading provider of insurance broking services, with a strong presence in the Australian market. Our team is dedicated to delivering exceptional results and building long-term relationships with our clients.

Requirements:
- Clear and concise oral and written communication skills.
- Strong numerical skills and excellent organizational abilities with the capacity to prioritize work and meet deadlines.
- Excellent interpersonal skills with the ability to work effectively within a team.
- Proficiency in Microsoft Office tools and an aptitude for learning new technologies.
- Basic knowledge of insurance principles.

Contact Information:
Please submit your application through our website, noting that we only consider applications from candidates who have the appropriate approval to work in Australia.

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