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Front of House Officers

2 months ago

Gosnells, Australia City of Gosnells Full time
About the Role

We are seeking enthusiastic and talented individuals to join our team on a casual basis as Front of House Officers. This role is essential in maintaining high customer service standards and delivering exceptional experiences for all attendees.

As a Front of House Officer, you will assist in all aspects of Front of House services across a diverse range of performances and events. You will work in a vibrant and dynamic environment, hosting over 100 shows and events annually, including in-house productions, community hires and national tours featuring performances from leading professional companies.

Key Responsibilities
  • Provide community-based services and programs in a theatre or events environment
  • Work with box office ticketing software, preferably TicketSearch
  • Maintain positive working relationships with a diverse range of stakeholders
  • Work independently and manage tasks effectively with minimal supervision
  • Solve problems and think critically
  • Work weekend and evening shifts as required
Desirable Requirements
  • Hold First Aid certification
  • Hold an Approved Managers Card
  • Hold RSA (Responsible Service of Alcohol) certification
Essential Requirements
  • Hold a Current National Police Clearance (less than three months old)
  • Hold a Working with Children Check
About Us

The City of Gosnells serves a diverse community of more than 135,000 residents. We are a large local government organisation in Western Australia with a reputation for professionalism, innovation and excellence. Our employees enjoy a work environment that encourages professional development and promotes a healthy work-life balance.

We are committed to diversity and inclusion, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, young people, and people with disability.