Customer Service Representative
1 month ago
We are a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics dedicated to providing the highest standard of care using science and evidence-based methods.
Job SummaryThis full-time role is part of our Client Support Team, responsible for answering incoming calls, assisting with call enquiries, and playing a pivotal role in connecting our clinics with clients.
Key Responsibilities- Provide consistent service following Kieser standards
- Resolve or escalate client issues promptly
- Evaluate and maintain professional email correspondence with practitioners and clinics regarding bookings and appointments
- Prioritize client service based on Mystery Shopping Results
- Maintain ongoing communication with clients through regular follow-ups
To be successful in this role, you will require:
- Valid working rights in Australia
- Year 12 or equivalent
- Experience using software systems
- Strong verbal and written communication skills
The ideal candidate will possess:
- 1+ years reception/client service/call centre/customer service experience
- Experience in medical, allied health or strength & conditioning industry
$65,000 - $75,000 per annum, depending on location and experience
BenefitsAs a member of our team, you will enjoy:
- Complimentary access to our strength and conditioning facility + concessional fees for family members
- Comprehensive induction and ongoing professional development
- Career pathways within Kieser
- Wellbeing Program
- 1 day of Recharge Leave and a half day of Birthday Leave
- An unbeatable team culture, fun working environment, and social events
- Leadership Program for aspiring leaders
- 12 weeks paid parental leave for primary carers
-
High-End Residential Carpenter Specialist
4 weeks ago
Caulfield, Victoria, Australia Fetch Full timeAbout Our ClientWe are a renowned high-end builder with a 30-year history of delivering exceptional projects in Melbourne. With 13 live projects and a strong pipeline for 2025, we're looking for skilled carpenters to join our maintenance team.About the Role: High-End Maintenance CarpenterAs a High-End Maintenance Residential Carpenter, you'll be responsible...
-
Community Pool Supervisor
4 weeks ago
Caulfield, Victoria, Australia Aligned Leisure Full timeAbout the Role We are seeking a highly skilled and experienced lifeguard to join our team as a Community Pool Supervisor - Aquatic Services Manager. This is an exciting opportunity for someone who is passionate about aquatic safety and customer service. Job Summary The Community Pool Supervisor - Aquatic Services Manager will be responsible for ensuring the...
-
Senior Carpenter
4 weeks ago
Caulfield, Victoria, Australia Fetch Full timeAbout Our CompanyFetch, an award-winning high-end builder, has been delivering exceptional projects in Melbourne for over 30 years. With a strong presence in the South East and Mornington region, we're seeking a skilled High-End Maintenance Carpenter to join our team.About the RoleWe're looking for an experienced carpenter who can deliver meticulous...
-
Customer Support Specialist
4 weeks ago
Caulfield, Victoria, Australia Opal HealthCare Full timeAbout the Opportunity">Based in Caulfield VIC 3162, Australia Part-time role with a flexible schedule Role Responsibilities">Assist with rostering and team management Process accounts payable and receivable, manage petty cash and invoicing Provide exceptional customer service, assist with client tours and general enquiries Perform reception and...
-
Health Information Services Assistant
4 weeks ago
Caulfield, Victoria, Australia Alfred Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Health Information Services Clerk to join our team at Alfred Health. This is an excellent opportunity for someone with strong computer skills, attention to detail, and interpersonal skills who is looking to build on their healthcare career.About the RoleThe successful candidate will be...
-
Health Information Services Support Specialist
4 weeks ago
Caulfield, Victoria, Australia Alfred Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Health Information Services Clerk to join our team at Alfred Health. This permanent part-time position offers 56 hours per week, including weekends.Key ResponsibilitiesManagement of medical recordsStatutory reporting of all inpatient episodesDictation and transcription servicesRelease of...
-
Public Health Strategist
4 weeks ago
Caulfield, Victoria, Australia Alfred Health Full timeAlfred Health is a leader in healthcare delivery, improvement, research and education. We provide comprehensive services to people living in the inner southeast suburbs of Melbourne.The Home Acute and Community (HAC) program plays an integral role within Victoria's healthcare system, supporting individuals to maximise their independence and minimise...
-
Public Health Specialist
4 weeks ago
Caulfield, Victoria, Australia Alfred Health Full timeAlfred HealthAs a leading healthcare provider in Melbourne's inner southeast suburbs, we are seeking an experienced Public Health Specialist to join our team at Caulfield Hospital.Job Overview:We offer a dynamic and supportive work environment that fosters collaboration and innovation. Our Public Health Specialist will contribute to the development of...
-
HR Generalist Internship Opportunity
4 weeks ago
Caulfield South, Victoria, Australia Connect2Care Full timeAbout UsAt Connect2Care, we are a leading allied health company in Australia, providing a range of community-based services nationwide. As a registered NDIS health provider, we empower individuals to reach their personal goals by delivering best-practice therapy and fostering a motivated team environment.We are committed to attracting quality candidates into...
-
Sales Assistant
1 month ago
Caulfield, Victoria, Australia Reece Group Full timeSeeking a Sales Assistant to join our Plumbing Trade Counter team in South East Melbourne.About Reece GroupWe are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For more than a century, we've supported the trade with top-quality products and expert advice, championing the vital work...
-
Pet Store Operations Leader
4 weeks ago
Caulfield, Victoria, Australia Frontline Retail Melbourne Full timePet Supplies - Store Leadership RoleCaulfield Location OpportunityWe are seeking an experienced leader to oversee the launch of our new store in Caulfield and lead the team in delivering excellent customer service.About the Role:Manage daily store operations, ensuring seamless delivery of products and services to customers.Lead, mentor, and motivate a...
-
Pet Store Leadership Position in Melbourne
1 month ago
Caulfield, Victoria, Australia Frontline Retail Melbourne Full timePet Supplies Assistant Manager Role at Frontline Retail MelbourneWe are seeking an experienced and motivated Assistant Manager to support the Store Manager and team in launching our new store in Caulfield, Melbourne. As a key member of our leadership team, you will be responsible for assisting with daily operations, ensuring excellent customer service, and...
-
Squad Coach
2 months ago
Caulfield, Victoria, Australia Aligned Leisure Full timeAbout Aligned LeisureWe are a leading provider of health, fitness, and leisure services in Victoria and New South Wales. Our team is dedicated to delivering exceptional customer experiences and creating a supportive environment for our staff to grow and develop.Position Purpose:This is an exciting opportunity to join our team as a Swimming Squad Coach. As a...
-
Retail Operations Director
1 month ago
Caulfield, Victoria, Australia Coles Full timeAbout UsColes, an Aussie icon, is at the heart of the nation.We're a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. We offer flexible work, additional leave and parental leave entitlements.We're committed to creating a workplace that is safe and respectful for our team. We encourage...
-
Pet Supplies Store Director
4 weeks ago
Caulfield, Victoria, Australia Frontline Retail Melbourne Full timeLead a Team and Launch a New Store in CaulfieldWe are seeking an experienced and skilled Store Manager to oversee the launch of our new store in Caulfield.About the Role:Manage daily store operations and deliver exceptional customer service, ensuring a positive shopping experience for all customers.Lead, mentor, and motivate a high-performing team to achieve...
-
Aquatic Safety Specialist
4 weeks ago
Caulfield, Victoria, Australia Aligned Leisure Full timeAbout Aligned LeisureWe are a 100% owned subsidiary of the Richmond Football Club, established to manage health, fitness, and leisure business activities. Our facilities include 32 community centers, pools, gyms, and other venues throughout Victoria and New South Wales.Job DescriptionThe Aquatic Safety Specialist will supervise all people within the aquatic...
-
Aquatic Supervision Professional
4 weeks ago
Caulfield, Victoria, Australia Aligned Leisure Full timeAbout Aligned LeisureAligned Leisure is a leading health and fitness business, operating 32 leisure centres across Victoria and New South Wales. We are committed to developing our people in a supportive environment, where culture is paramount.Job DescriptionThe Aquatic Supervision Professional will play a critical role in ensuring the safety and experience...
-
Pet Store Leader
1 month ago
Caulfield, Victoria, Australia Frontline Retail Melbourne Full timeLead a Pet Supplies Team in MelbourneAward-winning Frontline Retail Melbourne is seeking an experienced Pet Supplies Store Manager to oversee the launch of a new store in Caulfield.About the Role:Oversee Daily Operations and Deliver Excellent Customer ServiceLead, Mentor, and Motivate a High-Performing TeamEnsure Effective Stock Management, Visual...
-
Event Manager
1 month ago
Caulfield, Victoria, Australia Melbourne Racing Club Full timeAbout Melbourne Racing ClubMelbourne Racing Club is one of Australia's most prestigious Sports, Events and Property Development companies. We run elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, own 13 pub venues under the Pegasus Leisure Group (PLG), host various owned events and support our charitable arm through the...
-
Aquatic Program Coordinator
4 weeks ago
Caulfield, Victoria, Australia Aligned Leisure Full timeDiscover a career with Aligned Leisure, where you can make a splash in the aquatic industry! As an Aquatic Program Coordinator, you'll be responsible for delivering safe, productive, and exceptional swimming lessons to students of all ages and abilities. With a passion for working with people and a commitment to professionalism and accountability, you'll...