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Claims Resolution Specialist

3 weeks ago


Newcastle, New South Wales, Australia beBee Careers Full time

Insurance Claims Specialist

We are seeking a highly skilled and experienced Insurance Claims Specialist to join our team. This is an exciting opportunity for someone who is passionate about claims handling and wants to work in a dynamic environment.

About the Role

The successful candidate will be responsible for managing claims from receipt through to resolution. You will work closely with our internal teams, brokers, and customers to ensure that claims are handled efficiently and effectively.

Key Responsibilities

  • Manage claims from receipt through to resolution, ensuring compliance with regulatory requirements

  • Communicate with customers and brokers to gather information and update them on claim progress

  • Work collaboratively with internal teams to ensure that claims are handled efficiently and effectively

  • Analyse and assess claims to determine coverage and potential outcomes

  • Develop and implement strategies to improve claim outcomes and customer satisfaction

Requirements

To be successful in this role, you will have:

  • Previous experience in claims handling, preferably in the insurance industry

  • Excellent communication and interpersonal skills

  • Able to work effectively in a team environment

  • Strong problem-solving and analytical skills

  • Ability to handle multiple priorities and tasks simultaneously

  • Highly organized and able to manage competing deadlines

Benefits

We offer a range of benefits to support your well-being and career development, including:

  • Flexible work arrangements to support work-life balance

  • Ongoing training and development opportunities

  • Opportunities for career progression and advancement

  • Competitive salary and benefits package

Working at Our Organisation

We value diversity and inclusion and are committed to creating a workplace culture that is respectful, inclusive, and supportive of all employees. We believe in fostering a collaborative and innovative environment where employees can grow and thrive.