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Front of House Manager
3 weeks ago
About the Role
">This role offers the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. As a Support Team Ambassador, you will be responsible for providing essential support across our portfolio, covering over 100 locations.
">Your Key Responsibilities
">- ">
- Step in during absences such as holidays, training, sickness, and new team setups, ensuring seamless operations wherever you're needed.">
- Support various core services, including Front of House (Reception), Concierge Services, Placemaking Support, Hospitality, Workplace Solutions, and Events & Meeting Coordination.">
- Maintain accurate records and report any issues or concerns to management.">
- Work closely with various teams to ensure seamless operations and deliver exceptional customer experiences.">
About You
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- You have at least two years of experience in a customer-facing role (hospitality, airlines, retail, or similar industries).">
- You possess a customer-first mindset, adapting to visitors' and employees' needs to elevate their experience.">
- You have strong problem-solving skills, with a proactive and positive approach to challenges.">
- You are able to work independently and as part of a team, prioritizing tasks and managing your time effectively.">
