Perth Public Computing Infrastructure Technician

5 days ago


Perth, Western Australia City of Perth Full time
About the Position

We are seeking an experienced Perth Public Computing Infrastructure Technician to join our team. In this role, you will be responsible for maintaining and supporting our library's computing infrastructure.

Your key responsibilities will include:

  • Maintenance of public computing infrastructure, including printing, copying and scanning services, mobile duress system, audio-visual equipment, and all public computers within the library;
  • Troubleshooting and resolving technical issues encountered by library patrons with printing, scanning, and copying services;
  • Providing training and support to library staff on the use of corporate and library-specific hardware and software through structured information sessions and ad hoc training as needed.

To succeed in this role, you will possess:

  • A minimum of one year demonstrated experience in troubleshooting technical issues in a library or similar public setting with a combination of corporate and public networks;
  • Experience working with Windows 10, Windows 11, Office 365, duress tag systems and public use multi-functional devices;
  • Ability to exercise initiative and problem-solving skills in order to resolve technical issues in a Library or IT environment;
  • Demonstrated understanding of RFID technology and library authentication methods.
Selection Criteria

The following selection criteria will be used to assess your application:

  • Relevant technical knowledge and experience;
  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team.


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