
Opportunity to Work in Labor Market
1 week ago
Service Delivery Manager Role
This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering labor market information to ensure growth in employment opportunities through referrals, placements, and outcomes.
The successful candidate will have a strong focus on KPIs and performance, with the ability to develop high-performing teams, coach, mentor, and manage employees. You will also have excellent interpersonal and communication skills, including the ability to build and maintain relationships with stakeholders.
We are looking for someone with local labor market and industry knowledge and experience, as well as a proven track record of achieving results and KPIs. Intermediate Microsoft Office skills are required, including the ability to upload and format online information and websites.
The ideal candidate will have a current valid driver's license and be able to work independently in a fast-paced environment.
Key Responsibilities:
- Deliver labor market information to ensure growth in employment opportunities through referrals, placements, and outcomes
- Develop high-performing teams, coach, mentor, and manage employees
- Build and maintain relationships with stakeholders
- Have local labor market and industry knowledge and experience
- Achieve results and KPIs
- Operate as an effective team member
Requirements:
- Minimum of a Diploma in Commerce, Arts, Business, Social Sciences or related field
- Minimum - 5 years' industry business experience
- Demonstrated ability to develop high-performing teams, coach, mentor, and manage employees
- Demonstrated local labor market and industry knowledge and experience
- Proven track record of achieving results and KPIs
- Excellent interpersonal and communication skills (both written and verbal)
- Intermediate Microsoft Office skills
Benefits:
- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work / life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Employee Assistance Program (EAP)
- Annual Leave Loading of 17.5%
- Flare Employee Discounts Program
- Flexible Working Arrangements where it meets operational requirements
About Us:
We are a statutory authority that specialises in the delivery of education, training, employment, settlement, and community services to a culturally and linguistically diverse client base. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds, and people with disabilities.
We are an Equal Opportunity Employer and abide by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working With Children Check (where required for position).
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