Customer Service Expert

4 days ago


Tamworth, New South Wales, Australia Telstra Full time

Are you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and finding tailored solutions?

We're seeking a skilled Customer Service Expert to join our retail team in Tamworth. As a key member of our store, you'll be responsible for providing world-class service to our customers, helping them navigate our products and services.

About the Role

This is an opportunity to shine as a sales consultant, working closely with customers to identify their needs and provide personalized solutions. You'll be trained on the latest technology and gadgets, ensuring you stay up-to-date on industry trends and developments.

Your Key Responsibilities

  • Deliver outstanding customer service, building strong relationships with customers and driving satisfaction
  • Provide expert advice on our range of products and services, identifying opportunities to upsell and cross-sell
  • Work collaboratively with colleagues to achieve sales targets and meet performance expectations
  • Stay informed about new products and services, sharing your knowledge with customers and colleagues alike

What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

  • $60,000 - $80,000 per annum, depending on experience
  • A guaranteed 30% discount on Telstra services for you and your family
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A Telstra SIM card and exclusive discounts across hundreds of brands and partners

About Us

Telstra is a leading Australian brand with a global presence. Our purpose is to build a connected future, empowering everyone to thrive. We value diversity, inclusivity, and respect, creating a workplace culture where everyone can grow and succeed.



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