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Site Reliability Engineer
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Site Reliability Engineer
2 months ago
We are seeking a highly skilled Reliability Engineer to join our Azure Customer Experience (CXP) Customer Reliability Engineering (CRE) Team. As a key member of our team, you will be responsible for improving customer experience on Azure by analyzing signals from various sources, driving root cause analyses, and implementing service improvements.
Responsibilities- Participate in on-call coverage rotation for platform communications and security.
- Collaborate with engineering and product management teams to drive product improvements based on customer feedback.
- Improve customer experience by analyzing signals and driving root cause analyses and service improvements.
- Drive continuous improvement in the Azure platform by incorporating feedback from internal and external customers.
- Identify and drive requirements for enhanced customer resiliency and platform reliability.
- Participate in the design of next-generation architecture for cloud infrastructure services.
- Service engineering experience in a 24/7/365 enterprise environment.
- Technical expertise in Azure services and capabilities or cloud platforms.
- Fluency in one or more automation languages.
- Strong communication skills and ability to lead and manage communication with customers and internal stakeholders.
- Understanding of high availability, disaster recovery, business continuity, and performance tuning.
- Industry leading healthcare benefits.
- Generous time away and giving programs.
- Opportunities to network and connect with colleagues.
