Store Customer Experience Specialist

6 days ago


Ballarat, Victoria, Australia beBeeCustomer Full time $55,000 - $73,000

We are seeking a dedicated professional to support our sales team in Ballarat. You will be passionate about providing exceptional customer service and understanding the unique demands of new and expectant parents.

Key Responsibilities:

  • Ensure recall stock is quarantined and communicated to team members
  • Meet and exceed store targets
  • Manage customer laybys, including vendor and manual orders
  • Support store stocktake
  • Champion core values on the shop floor
  • Commit to a safety-first culture

Requirements:

  • Previous experience in a similar role (2-3 years)
  • Understanding of the needs of expectant and new parents
  • Natural communication skills and ability to manage people
  • Intermediate computer literacy

About Us:

We nurture a workplace where you can grow and thrive, be your authentic self, and where inclusiveness and diversity really matter.



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