Technical Solutions Consultant
4 days ago
At Softtest, we are seeking a highly skilled Technical Specialist to join our team. The successful candidate will be responsible for providing technical expertise and support in the areas of ESM and IT service management.
We offer a competitive salary range of $90,000 - $120,000 per annum, depending on experience.
Job Description:
The Technical Specialist will work closely with our team to deliver high-quality solutions to our clients. Key responsibilities include:
- Providing technical guidance and support to ensure seamless delivery of services
- Collaborating with cross-functional teams to identify and resolve technical issues
- Developing and maintaining knowledge of ESM tools and technologies
- Staying up-to-date with industry trends and best practices
Required Skills and Qualifications:
To be successful in this role, you will need:
- Minimum 1-2 years of experience in ESM or IT service management roles
- Proficiency in ESM tools such as ServiceNow, BMC Helix, Jira Cloud, Cherwell, and other relevant products
- Familiarity with scripting languages (e.g., JavaScript, Python) and the ITIL framework
- Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team environment
Benefits:
We offer a range of benefits to support your career development and well-being, including:
- Professional development opportunities
- Flexible working arrangements
- Access to cutting-edge technology and tools
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