Senior Product Owner

3 weeks ago

Sydney, New South Wales, Australia Ingenico Group Full time

Ingenico Group is a global leader in the fintech market, with a rich history of innovation and a diverse community of experts driving the evolution of commerce worldwide.

We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method.

Key Stakeholders:

  • Customers (Banks and Acquirers)
  • Product Owner
  • Project Manager
  • Account Lead
  • Service Delivery Manager
  • Test Manager / Test Lead
  • Technical Lead / Solutions Architect
  • Development manager/ Engineers
  • QA Engineers

Purpose:

To build, transform and motivate high performing teams that are central to R&D vision of delivering quality commercial solutions, at cost within promised timeframe.

Responsibilities:

  • Build and maintain high performing agile product delivery teams.
  • Continuously identify improvement items to uplift quality and productivity of the team.
  • Serve as the voice of the customer and the primary customer advocate for the agile team, ensuring that the team backlog is aligned with customer and stakeholder needs.
  • Collaborate with the Product Manager, Project Managers, customers, and other stakeholders to define and refine the features and user stories for the team backlog.
  • Participate in team events such as daily stand-ups, sprint planning, sprint review, sprint retrospective, and team demos.
  • Accept or reject the team's work results and provide feedback to ensure that the team delivers value and quality.
  • Work with other Product Owners, Release Train Engineers, to coordinate dependencies, share best practices, and resolve issues across the agile release train and solution train.
  • Apply customer-centricity and design thinking tools to guide the team toward delivering solutions that are desirable, viable, feasible, and sustainable.
  • Gather and document business requirements, epics, user stories, process mapping and, functional specifications.
  • Help to build and maintain prioritised & refined product backlog across multiple initiatives
  • Assist impact assessments and estimations across newer payments programs and initiatives.
  • Support project transition through testing, implementations and into BAU.
  • Identify improvement items to uplift quality and productivity.
  • Proactively plan and address delivery risks.
  • Ensure R&D delivery framework is adhered

Competences:

  • Customer focus – Create and capture value. Empathetic about pain points and solutions provided.
  • Strategic Focus - Ability to think within the box and outside the box. Organise the team around value. Make best decisions integrating values from different options.
  • Agile Product Focus – Customer journey map, value creation, Devops, User experience design.
  • People Focus – Develop and Motivate individuals and teams. Great collaborator and delegate with purpose.

Skills:

  • Facilitation
  • Analytical
  • Dynamic and meticulous
  • Creative problem solver
  • Inspire and get inspired.
  • Team player
  • Great collaborator and able negotiator
  • Product delivery and operations management (preferred)
  • Planning

Experiences:

  • At least 10 years of experience as a Product Owner or similar lead role in a SAFe environment
  • Payments experience is a plus
  • Proficient in SAFe frameworks and methods, as well as Scrum, Kanban, and XP practices
  • Experience in defining and prioritizing team backlog, writing user stories, and accepting work results
  • Experience in collaborating with customers and stakeholders, and communicating effectively with various audiences
  • Experience in working with distributed and cross-functional teams
  • Excellent analytical, problem-solving, and decision-making skills
  • Knowledge of agile tools such as Jira, Confluence, miro,
  • Experience as a product owner/product manager within financial services.
  • Experience in leading a team of multi-talented people such as Developers, QA, Scrum master, Devops etc.,

Qualifications:

  • Bachelor's degree in computer science, engineering, or related field, or equivalent work experience.
  • Certified SAFe Product Owner (PO) or equivalent SAFe certification

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