Retail Sales Associate

2 weeks ago


Elizabeth, Australia Cash Converters Full time

About Cash Converters

Cash Converters is a renowned Australian company that has been empowering customers since 1984. As a pioneering force in the retail, pawnbroking, and personal finance industry, we continue to grow globally with over 30 years of success.

We pride ourselves on being a homegrown business that values diversity, inclusion, and equal opportunity. Our team is comprised of passionate individuals from diverse backgrounds who share our commitment to excellence.

Job Overview

We are seeking a highly skilled Retail Sales Associate to join our Elizabeth store in a Full-Time capacity. This exciting role will involve providing exceptional customer service and selling a diverse range of products within our retail department.

Responsibilities

  • Deliver outstanding customer experience through personalized attention and tailored product recommendations.
  • Sell a wide variety of products, including mobile phones, power tools, gaming consoles, musical instruments, and more.
  • Build long-term relationships with customers while working towards meeting sales targets as part of a collaborative team.
  • Negotiate win-win solutions with loyal customers to drive sales and satisfaction.
  • Assist customers in researching pricing and features for various stock items to differentiate Cash Converters' offerings from competitors.
  • Introduce customers to our online platform if we do not have what they are looking for.

Requirements

  • Prior customer service experience in a similar environment is preferred but not essential.
  • Demonstrate a friendly and welcoming demeanor, with the ability to understand customers' needs.
  • Show a natural aptitude for problem-solving and thinking creatively.
  • Possess a willingness to develop skills and knowledge to contribute to other areas of the store.

What's On Offer

  • Exclusive access to 'Cashies Rewards,' featuring discounts and cash-back offers from over 400 retailers.
  • A favorable work-life balance with Monday-to-Saturday trading hours.
  • Real opportunities for career development and growth within the business.
  • Ongoing quarterly store and team bonuses, along with full paid training.
  • Paid parental leave and salary packaging options for a novated car lease.
  • Discounts on health insurance (Bupa & HBF) and an enticing 30% instore discount.
  • Plus, access to our wellness activities: Move, Munch, Money, and Mind.


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