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Retail Store Lead

3 weeks ago

Melbourne, Victoria, Australia Retail Prodigy Group Full time

About Us

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Retail Prodigy Group is a dynamic and growing organization dedicated to delivering innovative retail solutions. As the Retail Operations Partner for Samsung Stores, we strive for excellence in customer experience, operational efficiency, and team collaboration.

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The Role:

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We are seeking an experienced Retail Store Lead to oversee the daily operations of our Samsung store. This is a unique opportunity to join a forward-thinking organization that values creativity, adaptability, and a customer-centric approach.

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Your Responsibilities Include:

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  • Operational Leadership: Manage store operations, including stock receipt, processing, and maintenance">
  • Team Development: Coach and develop your team to deliver exceptional customer experiences and meet performance targets">
  • Customer Engagement: Foster a positive and engaging shopping environment, building strong relationships with customers">
  • Inventory Management: Oversee inventory levels, monitor stock movements, and optimize storage space">
  • Process Improvement: Continuously evaluate and improve processes to increase efficiency and productivity">
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You Will Be Successful If You Have:

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  • Leadership Experience: Proven ability to lead teams, drive results, and maintain high standards">
  • Operational Knowledge: In-depth understanding of retail operations, including stock management, customer service, and inventory control">
  • Problem-Solving: Skilled at analyzing problems, identifying solutions, and implementing improvements">
  • Communication: Strong interpersonal and communication skills, able to build effective relationships with colleagues and customers">
  • Adaptability: Flexible and adaptable, able to adjust to changing priorities and situations">