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Retail Store Operations Director

3 weeks ago

Townsville, Queensland, Australia Advance Auto Parts Full time

Job Overview:

This Retail Store Operations Director role is responsible for managing daily operations in a fast-paced retail environment. The ideal candidate will be experienced in team management, customer relations and sales growth strategies. This individual must be able to effectively communicate with team members, customers and upper management to achieve sales goals and maintain exceptional customer service standards.

Main Responsibilities:

  • Develop and implement sales growth strategies to meet or exceed sales targets
  • Lead a team of retail professionals to achieve sales, customer satisfaction and retention goals
  • Maintain a safe and clean store environment that meets company standards
  • Monitor and control inventory levels to minimize waste and maximize profitability
  • Collaborate with district managers and regional leaders to achieve sales and customer satisfaction goals

Requirements:

  • 2-3 years of retail management experience with a proven track record of sales growth and customer satisfaction improvement
  • Excellent leadership, communication and interpersonal skills
  • Ability to adapt to changing priorities and deadlines
  • Basic math skills and ability to handle cash and operate a point-of-sale system
  • High school diploma or equivalent required; bachelor's degree in business or related field preferred

About Us:

We are a leading retailer of automotive products and services. Our mission is to inspire a community of people who love cars and enjoy driving. We value diversity, teamwork and innovation, and we strive to create a positive work environment that encourages growth and learning. As a member of our team, you will have opportunities to develop your skills and expertise, and contribute to our success in a fun and rewarding way.