Client Support Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeProfessional Full time $75,000 - $90,000

Unlock Your Potential as a Skilled Client Services Professional

Job Description:

We are seeking a highly skilled and experienced Client Services professional to join our dynamic team. As a key member of our administrative operations, you will play a pivotal role in supporting the success of our business.

Key Responsibilities:

  • Act as a primary point of contact for a high-calibre client base, delivering exceptional client care and support
  • Lead continuous improvement initiatives within the Client Services team, identifying opportunities to enhance workflows and elevate team performance
  • Foster collaboration and a positive, productive environment across the organization
  • Keep managers updated on team capacity and workflow, ensuring transparency and accountability
  • Manage reporting software and data analytics dashboards, providing insight into firm operations
  • Handle daily correspondence and communications with precision and professionalism

Requirements:

  • A background in Client Services or Administration within a Professional Services or Corporate environment
  • Administration, Client Services or Bookkeeping experience
  • Experience communicating with clients and third-party organizations
  • Tech savvy - experience with different consulting, accounting and analytical software
  • Proficient in Microsoft Office package, especially Outlook, Word, and Excel

What We Offer:

Join our dynamic and collaborative work environment, where you will have the autonomy to contribute directly to the firm's success in a fast-paced Client Services function.

About Our Organization:

Our organization is a well-established consulting firm that partners with SMEs to deliver strategic insight, management accounting, tax and accounting compliance services and data/analytics software.

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