Customer Banking Specialist Relief Darwin

1 month ago


Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full time

About the Role

We are seeking a Customer Banking Specialist Relief to join our team in Darwin. As a key member of our Retail Banking Services team, you will play a critical role in delivering a seamless banking experience to our customers.

Key Responsibilities

  • Have in-depth conversations with customers to understand their banking needs and provide tailored solutions.
  • Travel to surrounding branches to support customers and provide financial advice.
  • Process customer applications for credit products and maintain accurate records.
  • Complete financial health checks to assess customers' financial needs and identify areas for improvement.
  • Provide education and support to customers on our in-branch technology and digital banking options.

Requirements

  • Proven experience delivering exceptional customer service in a financial services or retail environment.
  • Excellent communication skills and ability to articulate financial terms in a clear and concise manner.
  • Ability to work in a fast-paced commercial environment and provide solutions to complex customer needs.
  • Genuine interest in building a career with the Commonwealth Bank of Australia and improving the financial wellbeing of our customers.

About Us

The Commonwealth Bank of Australia is a leading financial institution with a long history of serving our local communities. We offer a range of market-leading products and services, and our team is dedicated to delivering exceptional customer experiences.



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