Customer Banking Specialist Relief Darwin
1 month ago
About the Role
We are seeking a Customer Banking Specialist Relief to join our team in Darwin. As a key member of our Retail Banking Services team, you will play a critical role in delivering a seamless banking experience to our customers.
Key Responsibilities
- Have in-depth conversations with customers to understand their banking needs and provide tailored solutions.
- Travel to surrounding branches to support customers and provide financial advice.
- Process customer applications for credit products and maintain accurate records.
- Complete financial health checks to assess customers' financial needs and identify areas for improvement.
- Provide education and support to customers on our in-branch technology and digital banking options.
Requirements
- Proven experience delivering exceptional customer service in a financial services or retail environment.
- Excellent communication skills and ability to articulate financial terms in a clear and concise manner.
- Ability to work in a fast-paced commercial environment and provide solutions to complex customer needs.
- Genuine interest in building a career with the Commonwealth Bank of Australia and improving the financial wellbeing of our customers.
About Us
The Commonwealth Bank of Australia is a leading financial institution with a long history of serving our local communities. We offer a range of market-leading products and services, and our team is dedicated to delivering exceptional customer experiences.
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