Luxury Club Supervisor Position
2 days ago
Company Overview
The Sofitel Adelaide is a prestigious hotel located in the heart of Adelaide, offering an enriched experience of captivating refinement. As a leader in luxury hospitality, we pride ourselves on delivering exceptional service and creating memorable guest experiences.
About This Role
We are seeking a highly skilled Luxury Club Supervisor to lead our day-to-day operations at Club Millésime. The ideal candidate will have a passion for delivering friendly and engaging service, with a strong focus on ensuring that our guests receive exceptional treatment at every step of their journey.
Key Responsibilities
- Lead and supervise the day-to-day operations of Club Millésime to ensure that service standards are consistently met and exceeded.
- Greet, check-in, respond to requests and settle accounts for VIP guests, providing exceptional service and attention to detail.
- Deliver established food & beverage service sequences, bringing a personal touch to each guest encounter and promoting our menus and wine lists with confidence.
- Maintain product knowledge of all menus and wine lists to advise and make recommendations to guests, enhancing their overall experience.
- Promote the hotel facilities and look for opportunities to enhance a guest's stay through up-selling, demonstrating a genuine passion for creating memorable moments.
- Handle guest concerns and react quickly, tracking and notifying relevant areas to guarantee a seamless experience.
- Ensure employees are informed daily about priorities to personalize service and create a positive work environment.
Qualifications and Requirements
- A minimum of 2 years' experience in a similar role within a luxury property, with a proven track record of delivering exceptional service.
- Prior experience working with Windows, Microsoft Office Suite, and Opera or a related PMS system, with POS experience an asset.
- Strong service skills, with confidence in all aspects of service, including communication, problem-solving, and leadership.
- Availability across a variety of shifts, including breakfast and evening service periods, across week days, weekends, and public holidays.
- Valid South Australian Responsible Service of Alcohol (RSA) certification and full Australian working rights.
- Strong interpersonal and problem-solving abilities, with a natural ability to lead by example and inspire others.
- A genuine love and passion for creating genuine memorable guest experiences and a commitment to delivering exceptional service.
What We Offer
- An estimated salary of $60,000 - $80,000 per annum, depending on experience, plus generous benefits and incentives.
- A comprehensive employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide.
- Up to 50% discount on meals at Sofitel Adelaide.
- Family & Friends accommodation discounts.
- Learning programs through our Academies.
- Fully laundered uniform provided.
- Free 24-hour access to our Employee Assistance Program.
- Opportunities to develop your talent and grow within our property and across the world.
- Ability to make a difference through our corporate social responsibility activities.
Join Our Team
Sofitel Adelaide is committed to diversity and inclusion, welcoming talented individuals from all backgrounds to join our team. If you are passionate about delivering exceptional service and creating memorable guest experiences, we encourage you to apply for this exciting opportunity.
-
Club Millésime Supervisor
4 weeks ago
Adelaide, South Australia Accor Full timeAbout the Role:We are seeking a highly skilled and experienced Club Millésime Supervisor to join our team at Sofitel Adelaide. As a key member of our operations team, you will be responsible for leading and supervising the day-to-day activities of Club Millésime, ensuring exceptional service standards are met at all times.Key Responsibilities:Lead and...
-
Club Millésime Supervisor
4 weeks ago
Adelaide, South Australia SOFITEL Full timeJob DescriptionWe are seeking a highly skilled and experienced Club Millésime Supervisor to join our team at Sofitel Adelaide. As a key member of our luxury service team, you will be responsible for delivering exceptional guest experiences and ensuring that our high standards of service are consistently met.Key Responsibilities:Lead and supervise the...
-
Luxury Club Ambassador
4 days ago
Adelaide, South Australia SOFITEL Full timeLead by Example in the Heart of AdelaideWe are looking for a seasoned and charismatic Luxury Club Ambassador to join our team at Sofitel Adelaide, situated in the heart of the city.About Us:As a Sofitel hotel, we pride ourselves on delivering an enriched experience of captivating refinement. We are 'relentlessly guest obsessed' in everything we do, working...
-
Luxury Service Supervisor
2 days ago
Adelaide, South Australia Accor Full timeCompany Overview:The Sofitel Adelaide is a renowned luxury hotel in the heart of Adelaide, South Australia. As a Club Millésime Supervisor, you will be part of a dynamic team that delivers exceptional service to discerning clientele.Estimated Salary: $65,000 - $80,000 per annumJob Description:This role involves leading and supervising the day-to-day...
-
Luxury Service Supervisor
2 weeks ago
Adelaide, South Australia SOFITEL Full timeRole OverviewWe are seeking a dedicated and passionate Luxury Service Supervisor to join our team at Sofitel Adelaide.In this role, you will be responsible for leading the day-to-day operations of Club Millesime, ensuring exceptional service standards are met and exceeded.Key ResponsibilitiesLead and supervise the team to deliver exceptional service to...
-
Club Millesime Supervisor
2 weeks ago
Adelaide, South Australia Accor Full timeJob Summary:We are seeking a highly skilled and experienced Club Millesime Supervisor to join our team at Sofitel Adelaide. As a key member of our hospitality team, you will be responsible for leading and supervising the day-to-day operations of Club Millesime, ensuring exceptional service standards are met at every step of the guest journey.Key...
-
Luxury Club Attendant Experience Specialist
3 days ago
Adelaide, South Australia Marriott International Full timeImmerse Yourself in Exceptional Guest ServicesWe're seeking a highly motivated and enthusiastic Luxury Club Attendant Experience Specialist to join our team. As a key member of our hospitality staff, you will be responsible for delivering unforgettable experiences to our discerning guests.About the Role:Deliver exceptional guest services by attending to...
-
Housekeeping Supervisor
4 weeks ago
Adelaide, South Australia SOFITEL Full timeHousekeeping Supervisor Job DescriptionAbout the Role:We are seeking a highly motivated and experienced Housekeeping Supervisor to lead our daily departmental operations at Sofitel Adelaide. As a key member of our hotel team, you will be responsible for ensuring adherence to service standards, maintaining high cleanliness standards, and providing exceptional...
-
Housekeeping Supervisor
4 weeks ago
Adelaide, South Australia SOFITEL Full time**Elevate Your Skills in Luxury Hospitality**As a Housekeeping Supervisor at Sofitel Adelaide, you will lead and oversee daily departmental operations, ensuring adherence to service standards with a focus on friendly and engaging interactions. Conduct regular inspections of front and back-of-house areas to maintain high cleanliness standards. Safeguard and...
-
Housekeeping Supervisor
4 weeks ago
Adelaide, South Australia SOFITEL Full timeLead Housekeeping OperationsElevate your skills and ability in a dynamic hotel environment. As a Housekeeping Supervisor at Sofitel Adelaide, you will oversee daily departmental operations, ensuring adherence to service standards with a focus on friendly and engaging interactions. Conduct regular inspections of front and back-of-house areas to maintain high...
-
Housekeeping Supervisor
2 weeks ago
Adelaide, South Australia SOFITEL Full timeAbout the RoleWe are seeking an experienced Housekeeping Supervisor to join our team at Sofitel Adelaide.Key ResponsibilitiesLead and oversee daily departmental operations, ensuring adherence to service standards with a focus on friendly and engaging interactions.Conduct regular inspections of front and back-of-house areas to maintain high cleanliness...
-
Housekeeping Supervisor
3 weeks ago
Adelaide, South Australia SOFITEL Full timeCompany DescriptionElevate your skills and abilities in a dynamic hotel environment. As a Housekeeping Supervisor at Sofitel Adelaide, you will have the opportunity to master your craft and enhance every guest experience. Our hotel community encourages innovation and excellence, and we are committed to pioneering heights in luxury hospitality.Job OverviewWe...
-
Luxury Guest Experience Ambassador
11 hours ago
Adelaide, South Australia Marriott International Full timeJob SummaryWe are seeking a highly motivated and experienced Luxury Guest Experience Ambassador to join our team. As a key member of our hotel staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.About the RoleAssist with the Club Lounge service period,...
-
Club Operations Manager
1 day ago
North Adelaide, South Australia Next Gen Health & Lifestyle Clubs Full timeNext Gen Health & Lifestyle Clubs is a dynamic and fun team who all work together to create a positive member experience in our club.Job OverviewWe are currently seeking an experienced Duty Manager to join our team. This role will provide an opportunity to LOVE where you work, to be part of a dynamic and fun team who all work together to create a positive...
-
Club Millésime Team Leader
3 days ago
Adelaide, South Australia SOFITEL Full timeJob SummaryWe are seeking a highly skilled and experienced Team Leader to join our team at Sofitel Adelaide. As a Team Leader, you will be responsible for leading the operations of Club Millésime and Room Service, ensuring exceptional service standards are met at all times.The ideal candidate will have previous experience in a similar role, with strong...
-
Adelaide, South Australia Good Life Health Clubs Full timeJob DescriptionAbout Goodlife Health Clubs:We are seeking an experienced and motivated Member Support Consultant to join our team at Goodlife Health Clubs Adelaide City. As a key member of our sales team, you will be responsible for promoting our health club services and memberships to prospective members, while also ensuring exceptional customer service and...
-
Luxury Beauty Expert
7 days ago
Adelaide, South Australia National Pharmacies Full timeNational Pharmacies is a leading health and wellbeing retailer committed to delivering exceptional customer experiences through our core values of Care, Communicate, Collaborate and Celebrate.We are currently seeking a highly skilled Luxury Beauty Expert to join our team at Norwood Pharmacy. This role offers an exciting opportunity for individuals who...
-
Club Operations Manager
5 days ago
North Adelaide, South Australia Next Gen Health & Lifestyle Clubs Full timeAbout the CompanyNext Gen Health & Lifestyle Clubs is renowned for offering high-quality service with a dynamic and fun culture.About the RoleThe Duty Manager will be responsible for taking charge of the club's daily activities and playing a critical role in supporting the Club Management Team in various aspects of their roles.This position requires strong...
-
Club Millésime Team Leader
3 weeks ago
Adelaide, South Australia SOFITEL Full timeLead a Team of AmbassadorsSofitel Adelaide is seeking a skilled Club Millésime Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of ambassadors and ensuring exceptional service standards are met in Club Millesime and Room Service.Key Responsibilities:Provide warm and engaging service to all...
-
Luxury Guest Experience Ambassador
2 weeks ago
Adelaide, South Australia Skycity Entertainment Group Full timeAs a Guest Service Attendant at Eos by SkyCity, you will play a vital role in delivering a memorable and luxurious experience to our guests. Key Responsibilities• Extend a warm welcome to all guests, ensuring a positive and lasting impression.• Assist with handling guests' baggage and provide seamless arrival and departure experiences.• Anticipate and...