
Healthcare Support Specialist
2 days ago
Are you passionate about delivering exceptional service to others? Do you have a genuine interest in healthcare and a desire to make a positive impact on people's lives?
This rewarding role involves supporting our donors through their donation process, ensuring they feel valued and respected throughout their experience.
A typical day in the centre could see you:
- Greet and engage with potential donors to understand their eligibility and suitability to donate
- Create a donor experience that exceeds expectations and fosters a sense of loyalty
- Conduct routine blood pressure and haemoglobin tests to ensure donor safety and well-being
- Set up and operate machines and collections equipment efficiently
- Insert and remove needles safely to collect whole blood, plasma, and platelets
- Monitor donors post-donation and assist them with rebooking their next appointment
- Collaborate with colleagues to achieve collection targets and drive business success
No prior experience in blood collection is necessary, as our comprehensive training program provides a balance between on-the-job practice and online learning.
To succeed in this role, you'll need to be able to:
- Be comfortable with medical procedures and equipment
- Occasionally lift moderate weights (9-22.7kgs)
- Foster a positive team culture and contribute to a supportive work environment
- Stand, walk, and bend frequently to set up and pack down equipment
- Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Saturday, including weekends, afternoons, and evening shifts
We offer a competitive salary and benefits package, plus the opportunity to work in a dynamic and supportive team environment.
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