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Transport Operations Coordinator
2 months ago
About the Role
The Transport Operations Coordinator plays a key role in ensuring the safe, efficient, and cost-effective coordination of transportation services at our customer's site. You will be responsible for delivering high-quality customer service, overseeing day-to-day dispatch and transportation functions, and working closely with both the customer and internal stakeholders to ensure operations run smoothly and on time.
Key Responsibilities
- Ensure compliance with Chain of Responsibility (CoR) Legislation, Material Safety Data Sheets (MSDS), and other relevant standards and regulations.
- Identify and address safety issues proactively, and conduct monthly compliance audits on transportation providers.
- Collaborate with the warehouse team to ensure packaging is fit for transportation and implement initiatives to eliminate transit damage caused by insufficient packaging.
- Monitor daily freight volumes and liaise with transportation suppliers to ensure adequate vehicle capacity is available to meet delivery requirements. Organize additional transportation as required.
- Manage transportation suppliers and subcontractors, ensuring adherence to scheduled arrival and departure times.
- Investigate service failures, damage, shortages, overages, or incorrect deliveries. Implement corrective actions to prevent recurrence.
- Oversee all open transportation issues and ensure they are resolved within the KPI timeframes specified in contract agreements.
- Manage the transportation network, recommending and implementing cost reduction initiatives where appropriate.
- Attend and contribute to transportation provider KPI meetings, operational reviews, and safety toolbox meetings.
- Oversee the loading of vehicles to ensure freight is safely secured in compliance with CoR requirements and prevent damage during transit. Ensure all dispatch documentation is accurate and complete.
- Manage and coordinate the activities of drivers on-site to ensure smooth operations.
- Manage the MHU Track and Trace process to ensure efficient tracking of freight.
Requirements
- Experience in coordinating transportation and dispatch operations, including working with transportation suppliers and ensuring compliance with relevant regulations.
- A good understanding of safety standards, with the ability to identify and address safety issues and conduct basic compliance checks.
- Ability to manage daily freight volumes, coordinate vehicle capacity, and resolve common transportation issues like delays or delivery discrepancies.
- Strong communication and teamwork skills, with proven ability to coordinate others, and build positive relationships with stakeholders.
- Basic commercial awareness, with experience in supporting cost efficiency initiatives and understanding site performance.
- Competent with Excel and able to use basic analytical skills to support operational improvements.
What We Offer
- Personal wellbeing: prioritize your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
- Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
- Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
- Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.
CEVA Logistics' Diversity Statement
As a global organization, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.
