IT Operations and Services Specialist
3 weeks ago
We are seeking an experienced IT Operations and Services Specialist to join our team at The Star Entertainment Group. As a key member of our IT Operations & Services department, you will play a pivotal role in ensuring the smooth operation of our systems and services.
About the Role:
Key Responsibilities:- Provide 24/7 monitoring and support for our enterprise systems and applications, ensuring maximum uptime and minimal downtime.
- Collaborate with our IT Management team to identify and resolve technical issues in a timely and effective manner.
- Develop and maintain detailed technical documentation to ensure knowledge sharing and best practices within the team.
- Engage with internal stakeholders to provide guidance and support on technical matters, ensuring seamless communication and collaboration.
- A minimum of one year experience in supporting desktop and server environments, with a strong understanding of IT operations and services.
- Excellent problem-solving skills, coupled with strong general judgment and action orientation, to effectively troubleshoot and resolve complex technical issues.
- Strong customer service focus, with the ability to communicate effectively with stakeholders at all levels.
- Experience writing technical documentation, with a focus on clarity and concision.
- An attractive estimated salary of $85,000 - $110,000 per annum, depending on experience.
- A comprehensive benefits package, including complimentary meals, flexible working arrangements, discounted parking, and lifestyle discounts.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment, with a commitment to diversity, inclusion, and employee well-being.
About Us:
The Star Entertainment Group is a leading integrated resort company, committed to creating fun and memorable experiences for our guests. Our mission is to deliver exceptional entertainment, gaming, and leisure experiences that exceed our customers' expectations.
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