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Lead Hospitality Professional
2 weeks ago
Hotel Operations Manager
\We are seeking a highly motivated and experienced individual with exceptional leadership skills in the hospitality industry.
\As Hotel Operations Manager, your main purpose will be to provide superior service to our guests, making their experience truly "Exceptional."
\- Accurate Financial Reporting: Thoroughly prepare financial reports and reconcile accounts to ensure precise records.
- Effective Night Shift Management: Manage operations, handle guest inquiries, and maintain professionalism during night shifts.
- Cleanliness Standards: Uphold top-tier cleanliness across the premises for a welcoming atmosphere.
- Security and Safety Assurance: Monitor and enforce security protocols to safeguard guests and property.
- Guest Experience: Provide personalized service, contributing to memorable guest stays.
Requirements:
\- At least 1 year of experience in a similar style hotel as a Hotel Operations Manager.
- Exceptional guest service skills.
- Confidence, ability to work autonomously;
- High level of professionalism and attention to detail.
- Proactive and positive outlook with a passion for setting and achieving goals.
- Proficient in English with excellent verbal and written communication skills.
- Flexibility to work a mixture of night and evening shifts, including weekends and holidays.
