Lead ITS Operations Engineer

4 weeks ago

Melbourne, Victoria, Australia Transurban Full time
About the Role

We're seeking a highly skilled and innovative ITS Operations Engineer to join our team at Transurban. As a key member of our Intelligent Transport Systems (ITS) team, you'll be responsible for developing and maintaining our transport technology solutions to ensure the smooth and safe flow of traffic in Melbourne's traffic corridors.

Key Responsibilities:

  • Lead a highly skilled and innovative team responsible for ongoing support, maintenance, and minor upgrades of Intelligent Transportation Systems (ITS)
  • Provide technical guidance and direction to the ITS Operations team, support vendors, and other teams to resolve system faults, conduct maintenance, and restoration works
  • Act as an escalation point and provide technical support to our Traffic Control Room, maintaining applications, client operation systems, desktop equipment, server equipment, specialized systems, and networked systems
  • Ensure our ITS Systems are performing to their availability and reliability targets by monitoring them closely, conducting maintenance, and system upgrades
  • Provide technical support to roadside tolling systems through reactive and preventative maintenance in collaboration with support vendors
  • Ensure the operational integrity of all systems by conducting routine system backups, system recovery tests, and patching of system vulnerabilities
  • Monitor and maintain specialized equipment, including PABXs, Trunked radio, data network equipment, CCTV equipment, traffic flow systems, and PLCs
  • Provide operational readiness support requirements for project delivery and report on progress, risks, and escalation of issues through governance channels where needed

Requirements:

  • Completed a degree in Electrical, Electronic, or IT Systems
  • Working in a similar role maintaining critical systems in electrical, electronic, or IT system support
  • Being analytical and incisive, with the ability to spot issues and use your own ingenuity and that of your team to solve problems collaboratively
  • Being organized, efficient, and decisive in prioritizing tasks that count, with the ability to work under pressure
  • A natural problem solver and people person, with excellent communication skills and the ability to build a high-performing team
  • A full license to drive, with a passion for everything about our roads

About Transurban:

We're a leading provider of city-sized solutions, building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' well-being. If you're passionate about making a difference in the transport industry, we'd love to hear from you.

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